Tucson, AZ Auto Parts Store

Stellar service. The parts I needed when I needed them.

Great place to buy a used vehicle. Owner very helpful an honest. Would highly recommend!

Krysta was working with me and we had a plan to get in and out as quick as possible. She did great. Was very informative and could answer all out questions. She was pleas ... more

Online order of item supposedly in stock, but order disappeared. Terrible customer service. No one ever answers phone or returns voice mails or emails. No status change o ... more

I was met promptly and service was competed in a timely manner.

Wonderful experience! I was pulling into the parking lot not sure where I was going when the most incredible young man, Micah, came to my rescue! He showed me where to pa ... more

if I could give this store a zero I would how can a Mgr. Chris tell a 16 year old that he didn't have to warranty some thing he wouldn't but he felt sorry for us (POOR P ... more

Not really store, but he has a bunch of oddball old cars he sells on eBay. Old cars that are projects. But no store front like google shows.

Customer service centre needs an extra person. Not many products in stock. it would be 3 weeks before delivery.

Cool salesman You should check it out

Great parts store

Worst place ever very unprofessional the guy got butt chapped because I asked him about a question and denied to work on the car he went inside and didn't want to come ou ... more

Great place and awesome people, BUT, the BAP on prince closed back in February of this year ( 2015 ) . The only BAP in Tucson is at 4924 E. 22nd st. the phone is still t ... more

This store is closed. Now only one left in town.

Can't remember actually going in but it looked good from the road as i passed by

It’s difficult to get people to return your call let alone show up. J&E did both and were on time. They worked hard and did a great job of trimming and cleaning up. And ... more

Fast service, big selection. Lots of sizes in stock.

Have all the parts I need for my truck & cars

The staff was very friendly, had my parts ready when I walked in the door. They called us to let us know the parts arrived from Phoenix at a good time of day.

Aldo is on point and never disappoints. The staff is very knowledgeable and friendly. Keep it up! Aldo, you will be missed. One of the biggest reasons why I never ventur ... more

Nice employee Stecha checked my car's oil, added a quart for me & filled up windshield wiper fluid.. Good service

VERY knowledgeable and helpful with good advice!!

Great dealing with Rob McNamee!

Knowledgeable and helpful.

A reliable source for automotive parts and products. Friendly staff.

Worse company to work for, they will refuse to pay last check and blame you for everything goes wrong

I went in today for a simple schedule oil change, that took 4 hours. I went out to get my hair cut while waiting thinking it would only take an hour. When I got back from ... more

It was time for a new car. My nephew, who works at Tesla, said go look at whats happening at Kia. I called and got an appointment with Alfred Cordero. He was knowledgeabl ... more

I don't like nothing at all , pour quality, late delivery, too priced for what u get , ROYAL CHROME ,is the place to do business f*#× ideal

I just ordered some parts to be picked up by my favorite cab and then found the store has moved to 1st and Ft. Lowell. So much for Google map accuracy.

The guys at this store are helpful and friendly

Very helpful knowledgeable friendly staff

Poor customer service and they only care about making a sale. They dont care about their customers. AAA needs to break ties with this company.

Great customer service

*Update: The problem was resolved with a full point inspection & warranty parts replacement. I noticed the evening shift workers were friendly & accommodating. One greete ... more

Prices could be more competitive but they are knowledgeable here

Bad customer service by manager.

Windshield stone chip repair, excellent job.

Thank you. I appreciate your genuine concern. Looking forward to future purchases as Orielys is my parts store for many years.

Friendly knowledgeable staff!

I left my truck on Friday 26-1 with David, and on Monday 1-29, I received a call from Juan stating that they didn't know which service I wanted and that they didn't have ... more