Cargo Gear

Online order of item supposedly in stock, but order disappeared. Terrible customer service. No one ever answers phone or returns voice mails or emails. No status change on order for weeks when it was supposed to ship in 2-7 days. Cant get an update. I dont think they are actually open for business, just an automated online company with no workers to fill orders.
Feb 23rd, 2022

I placed an order with this company spent close to 1400 dollars, I havent received any correspondence from them on numerous phone calls and emails. Just trying to see what the status is. All I got was they received the order and the credit card is processing buyer beware their customer service sucks!!!!
Jan 26th, 2022

Ordered crossbars back in April 5th. One month goes by and I dont have any news. I call cargogear and the guy says I should have it by beginning of June. It's been 2 months and not a word from him. I call back to cancel my order and no apologies, just a "ok, it's cancelled." Don't order from cargogear unless you like wasting time.
Jun 30th, 2021

I received the part much later than promised and then when I had the time to install the product it wouldn't fit. I have called and emailed numerous times. Crickets...
May 29th, 2021

I waited the quoted 10 days but no notification came so I contacted them. I was informed that they had sold my order to another vendor who would fill it. My trip starts on day 12 after the order so we don't have the rack. They are refunding my money but I wish they'd have told me so i could have made other arrangements for my cargo carrier. Very bad customer service and now I have to wait for my refund too...
Apr 7th, 2021