Phoenix, AZ Car Rental Agency

Makes car rental so easy. Thanks

This is the first time I have been to the rental center via the train. So much of an improvement over those busses.

Several rental car services. Pick up and drop off in same area. Shuttle bus to airport free of charge. Fast easy in and out.

Horrible customer service

So trying to remake my apt to pic up for the first time and it wanting to charge me again. It says on my dashboard we already have your deposit make an appointment. Im no ... more

No wonder they have 2.6 stars. They dont respect their customers, their company dont care about their customers. They will rudely cancel your reservation you made 2-3 wee ... more

Smooth dealings

Shuttle was very quick and efficient.

Came to this place for work. The program of the business trip was extremely rich. Friends advised me to rent a car from this company, they say, the guys here are operatio ... more

Very efficient car rental facility. A wide range of rental

The new people at front desk needs to be fire especially the middle guy the light skin guy

The owner Mo really went above and beyond to take care of all my tinting needs on both of my vehicles. The entire team is very knowledgeable and informative. They are alw ... more

We rented a truck for moving from here, but they didnt have the truck we reserved and upgraded us for no charge. The gentleman who helped us was overall just so helpful a ... more

I rented car for a week and then extended it another week and was given a price. I returned it 22 hrs early for my convenience but also thought I was being nice. They cha ... more

Excellent customer services

The car I rented came equipped with wonderful in-car entertainment options. The music and media features made long drives more enjoyable and entertaining.

Rastys customer service was immaculate! He was very kind and made sure we were able to find a rental car at the very last moment. Hes definitely a life saver!

These guys are great. Left my headphones in the van and only realized when I was already on the flight home. I called and left a message, Dave got back to me as soon as t ... more

The pro: the service was very good and responsive. They even pay for you to get a Lyft ride to their lot from the airport. Con: its very much a you get what you pay for s ... more

We were referred to Hart Rentals by a friend and it has been a wonderful experience. Ive been able to have direct contact with those helping with the rental process and I ... more

Great experience so far. We are waiting to return.

scam stay away.

Everything was perfect. Thank you!

Hour-long waits are apparently typical and expected here.

This guy is a fraud both personally and professionally. He doesn't keep his word. He owes me money for help that I gave him so he could go to Lake Havasu to complete a "j ... more

Hughes

Reserved a car 2 months ago. I was told that no cars were available at pick up..just an SUV Youkon. I was early to pick up. I asked if there will be one at my scheduled ... more

Very easy deal. Quick check. Buy and go. The guy here was so friendly. I liked him.

This p.s

Been coming for years, it's all really great

I contacted this location because of a problem with a rental car I got at the airport. Not only were they extremely rude and basically told me they could not help me but ... more

It's a scam. The charge you pay is far more than what you are quoted online. They will lump on many frivilous additional charges. Also, be aware that they are not located ... more

Very good Sevice.

Rented a car for a week then two days later I was confronted by two guys at Home Depot saying I got the wrong car. After returning car I found CARZI the Nazi had tried s ... more

Best place to rent your car with a 24/7 hour’s service

*****NEVER EVER RENT FROM THIS LOCATION***** This location owner is the most ridiculous person I have ever seen in life.He has an evil smile. Not at all customer friendly ... more

We unexpectedly ended up needing to have our reservation transferred to this location for pickup. Angela was WONDERFUL to work with through the rental process.

Zach showed up quick. Everything went smooth. He went over an beyond. Could not have gone better. Appreciate it Zach!

Returning is easy, quick. Picking up is nightmare.

This business is defunct...

At first I was skeptical of having to go offsite for a car rental. I'm glad to say I was proven wrong. From getting there to grabbing my vehicle, to returning the vehicle ... more

I liked this place because it was fast and easy to use. The man in the front was incredibly kind and quick with the process. When you drop off, you just need to make sure ... more

Awesome service

The whole car rental process was fast & friendly, and my husband & iwere very pleased with the staff & the car we rented.