Birmingham, AL Bank

Excellent service

Do not bank with this bank its crooked.

I cam in to get my account information updated and a cashiers check. I waited for over an hour and never saw a "banker." Awful customer service.

Good banking experience here! Everyone has been very helpful and knowledgeable about any issues that arise with my banking account. Theyre pleasant and friendly. And I ce ... more

Uh so I saw signs stating there was a drive thru ATM but when I pulled up to the bank I drove all around and there wasnt one. Just a regular walk up atm with barely any c ... more

Great service and friendly associates I love going to this location

Good people Great branch Down to earth Great customer service They have always been Very helpful!

I have visited this Regions branch almost every day for the past 2-3 weeks. They have been consistently friendly and helpful! They even gave my dog a treat when he came t ... more

Staff is always friendly and helpful. Calls me by name when I arrive. I get the feeling that they are well trained and professional.

I've only been in this branch three times and today was one. The employees that I have encountered in this branch has always been pleasant and the woman that I interacted ... more

The worst bank. They mistakenly without my approval took a deposit that clearly had warnings showing it needed approval. The manager Bryan did not know how to fix the mi ... more

Only one banker in the bank to handle all customer s. I've been back to this branch 3 times total of about 5 hours today trying to get paperwork to close a deceased paren ... more

I caught someone taking a picture of my debit card at Wendy's. I had to lock my card, but thank God for the great service at PNC Trussville! They printed me out a brand n ... more

I went in to get a new debit card and apply for a credit card. They were very timely and nice, even close to closing time. Overall I had a good experience visiting this b ... more

Worse customer service than AT&T or any other company you can think of with awful customer service. Rarely pick up the phones and when a teller does, they absolutely blan ... more

Communication must be hard

We love Bancorp. They do a fantastic job, are friendly, and we trust them with our business and personal accounts. Easy to get in touch with, and do business with. Thanks ... more

New staff is very rude! Where is the customer service?!

Worst experience ever! Only one lady working had to wait over 30 minutes in line. Will never be back at this location. Made me late for work.

I was waiting more than 20 minutes to cash a check and nobody cashed it, there were people there doing I don't know what, I would not recommend this bank

Been with them since 2015. I drive 29 miles to get there. I love them!!

Beware, Beware, Bank charges $8.00 to cash check from another Party, will not waive, Nickel and Dime bank. will not do business with them agian.

A long haul to find this Bank from Mobile to Birmingham

A USAA network ATM. Bonus that you can choose an amount down to the single dollar.

Would not recommend this bank for home mortgages/other lending needs. The communication was subpar and lenders ultimately forced us to push our closing date back TWICE. W ... more

I've always had great service at this bank for several years now.

Such a nice quaint banking experience. Really felt a personal connection here. I will be coming back anytime I need a loan.

We've done business banking with BBVA and its been absolutely miserable and brutal from day 1. Stay away. I'm escalating all my unanswered concerns to the Attorney Gene ... more

Everything was great

Tried to open an account at around 3:35, the lady said the system shuts down to open accounts at 3:30....but they close at 5. Straight up Lazy.

I have had problems with this bank every since I opened my account. I have never seen anything like this. Customer service representative don't call back when you leave ... more

Ive had such a horrible banking experience since they lost Diana. Brian, the bank manager, will never call you back. Months of he will call you back or I call and get a h ... more

Worst branch of a bank in existence, rarely open on time, terrible customer relations, argue with a 8 year company and customer account holder like they're nobody, ATM do ... more

Caution you will regret not getting a free consult Ive tried multiple services and no one was able to accomplish what CFS has. not only took care of financials situation ... more

I dont like this bank. First you asked why Im getting a new card!!! Duh because its expired. Plus you said they should be mailing me one out which I didnt care to get one ... more

Great bank as of 5 years! Keep up the great service!

Staff incredibly rude, find another branch

Always professional.

You feel good whenever you go there

My PNC Money Market account was listed as inactive with no advance warning. This caused automatic monthly deposits to be turned away and the need to set up other arrangem ... more

Best Bank ever!

terrible, slow, rude, and always cause my boyfriend problems that he does not have at other locations. he should not have to drive another 30 minutes away cause this loca ... more

Rachel Trowbridge is just awesome!! We had so many questions in the mortgage application and shes always patient and respond quickly. She did not only help us find the be ... more

Great customer service! Nick went out his way to provide an excellent customer experience. Went above and beyond.

Ms. McKinney customer service is horrible. Needs to be understanding and professional. Wish I could rate lower than a 1.