Wells Fargo Bank

I've only been in this branch three times and today was one. The employees that I have encountered in this branch has always been pleasant and the woman that I interacted with today was as well. The bank itself didn't protect my best interest so that's why the low rating. I wouldn't recommend the bank to anyone else and I don't think I will be using them anymore.
Apr 3rd, 2024

I made a transaction thru cashapp and didn't get the product disputed the charges and they denied it but yet if I had told them my cash app was stolen would refund me as fraud looking to close accounts
Jan 16th, 2024

Went inside to reopen a savings account (this past Wednesday) and ask about a credit card that would be right for me. Sat down with I believe her name was Alexus and she was very dismissive of everything I had to say. She clearly did not want to be helping me and was clear about how I shouldve done everything online, even when I expressed that I was having app issues. When I asked about a beginners credit card all she said was no and then nothing else. Its very disappointing as I have been a customer since 2013 and felt very disrespected. I know she was being rude and short because I am a young woman and would not say anything back to her. Almost left in tears because she was so unkind.
Jan 15th, 2024

Drove 20 mins to discover they dont offer cashier checks
Dec 5th, 2023

These folks are always helpful.
Aug 3rd, 2023