Chamber of Commerce

      Verizon

      ( 158 Reviews )

      Verizon
      Buy online & pickup your order in store. Shop now!
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      Hours

      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.3 - (158 reviews)
      68
      21
      8
      9
      52
      Read Our 158 Reviews

      Chamber Rating

      Verified Member
      3.3 - (158 reviews)
      68
      21
      8
      9
      52
      › ‹
      • Jose Mercado

        Customer service is beyond bad
        Mar 31st, 2024

      • David Scott


        Mar 15th, 2024

      • Maureen Nowak-Wakeling

        I just called Verizon wireless regarding an up grade they transferred me to another employee who I could not hear due to all the employees sitting next to her. It's not professional having other employees work on top of each other. I don't need other customers to hear my business. This is a billion dollar company and your workers should have privacy when talking to a customer bottom line. It's absolutely a disgrace and also all these employees tell the customer a different story when asking about their account. Everyone should be on the same page I just upgraded to an iPhone 15 and a Verizon Wireless store told me I could have received an iPhone 15, tablet and a Apple Watch well no one offered that to me for another 17.50 a month that's what's wrong with this company they are not on the same page disgrace.
        Mar 14th, 2024

      • Elkhan Sadig

        The customer service was unacceptably bad. Agents were rude and dismissive, lacked basic knowledge, showing no interest in resolving my issue effectively. Dont waste your time there.
        Mar 4th, 2024

      • Maureen Demeo

        Great service by Tas helping us buy a new phone!
        Feb 13th, 2024

      Read Our 158 Reviews

      About
      Verizon

      Visit our store at Dedham for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

      Contact Info

      Products

      • FIOS
      • Business cell phones
      • Business mobile hotspots
      • Business tablets
      • Business laptops

      Services

      • Mobile plans
      • Wireless Internet plans
      • Voice plans
      • Fios Internet plans

      Brands

      • Apple
      • Samsung
      • Motorola
      • Google
      • Kyocera
      • TCL

      Languages

      • English

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (800) 880-1077.

      Q Where is Verizon located?

      A Verizon is located at 826 Providence Hwy, Dedham, Massachusetts 02026

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://www.verizon.com/stores/details/massachusetts/dedham/dedham-ma-315999/?CMP=seo_b_x_vz_oth_ot_2022_08_website

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Sunday: 10:00 AM - 5:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 6:00 PM

      Q How is Verizon rated?

      A Verizon has a 3.3 Star Rating from 158 reviewers.

      Hours

      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Nearby Verizon Wireless Locations

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 158 Reviews )
      68
      21
      8
      9
      52
      Write a Review

      Jose Mercado on Google

      image Customer service is beyond bad

      Business Response on Google Apr 1st, 2024
      Anything less than a stellar experience with us is unacceptable, Jose. We aim to provide excellent service for every Verizon customer. Your feedback is important to us and we will continue to improve. We hope we can address your concerns in the future.

      David Scott on Google

      image

      Maureen Nowak-Wakeling on Google

      image I just called Verizon wireless regarding an up grade they transferred me to another employee who I could not hear due to all the employees sitting next to her. It's not professional having other employees work on top of each other. I don't need other customers to hear my business. This is a billion dollar company and your workers should have privacy when talking to a customer bottom line. It's absolutely a disgrace and also all these employees tell the customer a different story when asking about their account. Everyone should be on the same page I just upgraded to an iPhone 15 and a Verizon Wireless store told me I could have received an iPhone 15, tablet and a Apple Watch well no one offered that to me for another 17.50 a month that's what's wrong with this company they are not on the same page disgrace.

      Business Response on Google Mar 24th, 2024
      Hi Maureen, we're sorry to hear you didn't have a good experience with us. Customer service is our priority, and our team should always be on the same page to avoid any confusion on your end. Your feedback has been escalated for further review. We hope you'll give us another chance to provide you with excellent service.

      Elkhan Sadig on Google

      image The customer service was unacceptably bad. Agents were rude and dismissive, lacked basic knowledge, showing no interest in resolving my issue effectively. Dont waste your time there.

      Business Response on Google Feb 29th, 2024
      Hi Elkhan, we're sorry you had such a frustrating experience trying to get your issue resolved. Our team should always be ready to help you with courtesy, expertise, and professionalism, and it's disappointing that we missed the mark in this instance. We have escalated your feedback for further review. We hope we can provide you with better support in the future.

      Maureen Demeo on Google

      image Great service by Tas helping us buy a new phone!

      Business Response on Google Mar 6th, 2024
      Thanks for the great review, Maureen! We appreciate your feedback and your shout-out to Tas. We're so glad to hear we were able to help you out. This is what Verizon is all about :) Visit us again soon if you need any further assistance.
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      Overall Rating

      Overall Rating
      ( 158 Reviews )
      68
      21
      8
      9
      52

      Write a Review

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