Verizon

Alex Wright _{on Google}

Mar 19th, 2024

Joe was super helpful in sorting out a repair!

X M _{on Google}

Feb 7th, 2024

This store is no longer here and theres no way to get up to date confirmation on the new location. Too bad! I was hoping to come to this store soon.

Bill _{on Google}

Jan 29th, 2024

Nahaar went above and beyond in resolving a complex situation for me. He spent hours w me on the "plan" forensics and set-up logistics alone... Meanwhile Dana, the mgr swooped in with a couple of clutch assists. When the dust finally settled, I walked away w a new s24+ for just 5$ more a month than my antique S10/plan.

Jonathan Chen _{on Google}

Jan 13th, 2024

Andrew the Specialist was fantastic - knowledgeable and concise. He understood my plan and their policies so well that we were able to shave several hundred dollars off my phone upgrade at essentially no cost

Gary Bartos _{on Google}

Dec 30th, 2023

My experience at the Harvard Square store was great. I needed to pay a bill for a family member. With help from a staff member in the store I was able to pay the bill easily and quickly. I'm not a Verizon customer myself, but in the past I've switched carriers when I had consistently good experiences in a company store. I imagine working in phone stores can be stressful, and I appreciate it greatly when someone working in the store is calm, efficient, and helpful.