Madison, WI Banking Services

Great customer service by far the best. Amy and Alexis was very helpful, polite, and patient. They made it so easy for me with out all the extra hassle of going to get do ... more

Kristen , was very helpful! I appreciate her insight!

Absolutely the worst branch, need to make appointment just to add a name while I was in the bank. Service is terrible.

Special thanks to Jeremy (sp). Help me through a banking issue with details and insight. I appreciate the effort he put into reviewing my account and contacting me back p ... more

Staff is not helpful. Waited here for 1 hour . The lady who came after me was helped but nobody took care of me that was my line . That was so rude . No longer wanna be c ... more

The people at Monona bank are great........Enjoy working with them!

Mr Forrest really help with anything I need he is very helpful thank you very much Katina Higgins

Kayla and the staff at Park Bank take such extraordinary care of me and the staff every time we come into the bank. This is by far the one of the best banks Ive been to a ... more

No tellers, none how convenient. As everything falls apart summit continues to strive to be at the very absolute bottom. Amazing

The staff at Old National Bank on Cottage Grove Road in Madison Wisconsin is wonderful. They are personable, helpful, patient, professional, and kind. They have helped ... more

Staff is not helpful. Waited here for 1 hour . The lady who came after me was helped but nobody took care of me that was my line . That was so rude . No longer wanna be c ... more

I called Coinflip and was immediately connected with Oscar who walked me thru and sent me texts. I was able to update and increase my limits of deposit with limited info ... more

Andrew and Araceli treated me in a very good way, I am very happy with their attention and service.

Mobile app and debit card were down all day Sunday And they never admitted it. Stuck out of state with no gas money. More like Base Camp Credit Union.

Worst branch ever. I went in Friday 1/19/24 to deposit $80 into my checking account. I had to use a stupid tele teller. I put my debit card in the machine and she printed ... more

The best crypto ATM in the area. the rate is only 7% over spot price compared to 13% at the other ATM's in town. You can buy a few other cryptos besides BTC as well. up t ... more

Very friendly, I took 1 star away I jad to schedule an appointment to open an account.

My wife and I have been a member at Summit for a few years now. I have specifically frequented this branch as it is close to my office and have always received great serv ... more

Not open. Terrible customer service

Staff are welcome and helpful when needed.

I have been banking with this company for many years now and have gotten to know the people that work there pretty well. I would recommend this institution to anyone look ... more

VERY PROFESSIONAL AND HELPFUL BANKER'S AT OLD NATIONAL BANK

We visited the office of summit credit union to open a bank account for my wife , we were helped by the banker Fayyad . He addressed all our concerns and helped us with h ... more

Always a great place to go. Customer service is top notch always.

Almost 4 years ago, my husband died suddenly and unexpectedly. I was 32 and he was 40 years old. He was a veterinarian and I was a critical care nurse practitioner. I los ... more

Not a smooth transition from DCCU to heartland. They do not handle cash anymore. No dividends on any checking accounts anymore. The list goes on and on.

Best and most reliable financial partners around. Been working with Trent and Sheri for several years now. Sheri can handle any banking, HELOC and loan needs and Trent is ... more

Poor management

Liesel was both personable and professional and rectified my rather complicated issue quickly and to my full satisfaction!

This place sucks it says the atm is open after business hours but thats a lie. I try swiping my debit card outside the door and the door is still locked so disappointed

Very helpful and nice staff at the Monona location!

No coin counter here, though they did used to have one. Now you have to hand roll coins or they won't take them. Typical corporate greed, some spreadsheet said they could ... more

I just really love having my business banking accounts here at our local North Madison branch on Sherman Avenue. Kerri, along with her talented team, always go the extra ... more

All way willing to help with problems and have gave me my overdraft payment back.kind to me always

Came into this location with some old savings binds that were found in a drawer. The employee helping me was very friendly and professional. She cross checked my identity ... more

It was a BIT friendly... get it?

My Transactions are taking forever

Good service.

The front desk teller Michelle with a blond bob is unprofessional and do not know how to do her job. She smacked her gums while talking to me, did not greet customer, tal ... more

This isn't no credit union, it is a school

No coin counter here, though they did used to have one. Now you have to hand roll coins or they won't take them. Typical corporate greed, some spreadsheet said they could ... more

Megan Davis has helped my wife and I a few times. She's always so incredibly pleasant to deal with. Also very knowledgeable. I would recommend a body new at buying a home ... more