Bellevue, WA Mattress Store

Yvonne was so helpful in picking out the perfect pillow for me. It was my first visit but I would love to come back to this store for amazing customer service

stopped in to see what's new & exciting with modern mattresses. Like most folks, mine's way past due to replace. The store rep Adam was very professional and helpful. ... more

Yuri made our experience here so enjoyable. She is truly so amazing, personable and knowledgeable and made everything too effortless. Will always recommend her specifical ... more

John was super helpful. He was able to pull up my account history which enabled me to get the same bed I did years ago but tailor made to my living situation now plus a ... more

Purchased a bed recently and am very happy with it and the service provided by Lillian.

Greg was incredibly helpful and knowledgeable in finding me the best mattress for my needs. Will definitely use Casper and Greg again! Update: UPS majorly damaged the mat ... more

James is a legend! He made for a smooth and enjoyable mattress buying experience. He was kind, attentive, honest, and highly knowledge, and not at all pushy. James gui ... more

Great experience at Bellevue Crossroads store. Mohammed M. was knowledgeable, very patient and was able to answer our many questions and offer options. We look forward to ... more

Sonny was the best! He did a great job helping us find several mattresses for a new home. We didn't really know what to look for so he talked through different options ... more

Impossible to reach the store by phone. Tried 6 departments and not one picked up. Also, the phone tree has no operator function so you’re locked in their unresponsive ... more

Excellent Business and Employees and Very knowledgeable and helpful

I had an exceptional experience with Chris, who went above and beyond to provide outstanding customer service. Their attention to detail, prompt responses, and friendly d ... more

Had the pleasure of dealing with Xander yesterday and the customer service he provided was outstanding! He was very helpful, understanding and answered all my questions w ... more

The shop has really good mattresses. Our attendant, Stephen was really kind, has superb mastery of his craft and did a very good job at explaining the different mattresse ... more

The guy in the store is professional and supportive as the mattress.

Super happy to have a local foam store. I'd been looking for cushions to make a set of custom cushions and the ones online are either of unknown quality or uncut. Very ha ... more