Casper - Bellevue Square

Jamie Anderson _{on Google}

Jun 12th, 2023

Greg was incredibly helpful and knowledgeable in finding me the best mattress for my needs. Will definitely use Casper and Greg again!
Update: UPS majorly damaged the mattress during shipping but I am glad I ordered in store, because Greg and Alexa were super helpful at getting me a mattress overnighted. Thanks both!

Rebecca H _{on Google}

Jun 7th, 2023

Friendly, knowledgeable staff. Great shopping experience. Can't wait for the rest of the goodies to arrive.

Mitica Manu _{on Google}

Mar 1st, 2023

Excellent experience when working with Kelly. She was super helpful, shared very relevant information about the different options, and very accommodating to ensure that we are getting the best option for us (including multiple follow-ups to our questions).

Cydine Campbell _{on Google}

Nov 15th, 2023

Within about 3-4 months my king original mattress got so soft. The mattress is now 14 months old and I have since had to put a flat pillow under the sheets to be able to sleep. I have been having the worst sleep of my life with this very expensive my mattress. When I was making the purchase I trusted the quality but now I see it is all a lie.
I now have severe back pain and can't afford to purchase another mattress a year later.
I previously had a more affordable foam double mattress that cost only $450 and had great sleep on that mattress. I was still able to sell that mattress before I upgraded to Casper because it was still firm.
This mattress was the most expensive and worst purchase of my life.
I have filed a claim from 3 weeks ago and I had to keep following up. They finally told me they don't see the issue. Even though I sent pictures of how much my 120lb body sinks into the mattress.
I'm so mad I could cry but I will be taking more pictures and filing again.
If I had the money I would just buy another cheaper mattress to not deal with the stress.

Venus Arms _{on Google}

Nov 29th, 2022

Im glad theres a Casper mattress store in this state to try them out but I wasnt expecting to be pounced on like Im at a used car lot. I walked in and there were a few associates in the store. I was the only customer at the time and everyone got up ready to attack! It seemed desperate and tacky. If I needed help, I know how to ask for help. The store isnt that big. Having everyone stood up and looked at me when I came in made me feel very uncomfortable. Just one employee to greet is enough but to have everyone stood up like theyre ready to pitch to me was intimidating and cheesy to say the least. I didnt like that at all so I didnt stay too long in fear of not being able to look around comfortably on my own and having to tell everyone no Im just looking. Relax guys, us customers knows how to ask for help if we need it, calm down!