Mckinney, TX Bank

It's. Upsetting to see y'all have the American flag in the wrong position on your flag poles . I'm a Veteran the American flag should be to the left not too the far right ... more

Mr. Hawkins and his team are great! They were able to answer all of our questions with great explanation to help us understand. I'm convinced that they dont sleep because ... more

The lady teller at the window is incredibly rude. I've never in my life met such an unfriendly teller. What's crazy is that it's not just a one-time thing, so I can blame ... more

Very bad backend technology and customer service. The one disturbing fact recently was an 800# rep who failed to properly identify their customer by name, social, etc an ... more

Great customer service. Opened a business account up today and Michael was extra helpful. We have been banking here for a few years and they have always been very helpful ... more

This location is not a traditional full service bank. They are very nice but only offer limited banking services onsite. No tellers, no cash. PNC should brand these sites ... more

To the employee driving a white Cadillac SUV, sorry I briefly took your parking spot. I needed to rush my young daughter to the restroom! Your nasty attitude walking by w ... more

Rude teller

I never thought transferring some money from my checking to my savings could be frustrating, but this bank proved me wrong. First, ATM messes up again, it does so at this ... more

Prosperity is the worst bank I have ever dealt with. Business account gets frozen by fraud detection constantly. I have had the account frozen for a 7 dollar charge befor ... more

Have cashed checks at Virginia location many times, no fee jist thumbprint. Went to Eldorado location this one and they wanted to charge me 3.00 for a check under 100.00. ... more

Today, Alberto Bilton and Brandon Jackson went above and beyond while starting my sons first bank account with PNC. Alberto took such good care of us and truly gave my ... more

Don't come here if you want to get fresh bills. It wasn't busy and the teller acted like it was a hassle. She said she would try her best but man she did not look happy a ... more

Great customer service, I feel like part of the family there

I have been banking with BANK OZK from past few months at Mckinney Location(Intersection of Custer Rd and Rolater). I am Extremely happy with their services. The Branch M ... more

Maybe it was bad when it was BBVA but as PNC this bank is well staffed, & friendly. That far out outweighs any gripes I've seen.

Problems always seem to occur after hours when no customer service is available. Such as being locked out of account, or account being locked because of a foreign transac ... more

Normally a fan of Independent, however this branch is a disgrace to the system. Rude employees with unprofessional habits with their friends kid and her kids screaming b ... more

We have used Truist for personal accounts for our children and an additional savings account. We use the Profit first method, and its refreshing that a bank understands t ... more

They refuse to answer phone. Tried calling for an hour to contact someone at this branch. .... After 4 or 5 prompts you get message they can't answer the phone and the ... more

We have had nothing but negative experiences at this bank all because of this one branch manager! She does not have enough knowledge, nor the correct attitude to manage o ... more

Thank you so much,Kalvin and Tai,you guys are amazing,6star customer service

Unfortunately Chase is the absolute worst at customer service. For 3 days Ive been trying to return their phone call. I go through all the prompts that are frustrating ... more

The tellers at this McKinney location are the most unfriendly and rude to do business with and its been this way for a long time. Time move my business somewhere else. T ... more

I have been banking with BANK OZK from past few months at Mckinney Location(Intersection of Custer Rd and Rolater). I am Extremely happy with their services. The Branch M ... more

Hours are for drive up only.. lobby closes at 5pm. Drove 30 mins to find that out..maybe this can save someone a trip. Waste of time.. been a customer for about 15 years ... more

Alina is so sweet. Shes very helpful, and has a beautiful, warm, radiant smile.

Princewell did an outstanding job with helping me get into a new truck. Everything was hassle free and straight to the point. I cannot thank them enough for the easy proc ... more

Love this bank Mrs. Cisha Ledet is wonderful very helpful very professional

Brian - the commercial lending officer is awesome and so is the whole team. Angela Underwood and Alixx are awesome too. Took care of my business banking with ease. Very k ... more

I have been using this bank for years and the staff at every level and position has always been 100% kind, professional, and respectful. I am surprised at all the negat ... more

I have an account with you and today I went to have my son open an account and the person who helped me was very racist. They should not focus on color, race or nationali ... more

Nobody smiles at this location. They will not accept US cash for deposits. What a screwed up place

Worst bank ever seen banker does not know any rule and refuse to open account

I've had an account with First Convenience Bank of Texas over 10 years & using McKinney, TX location for a long time. They may not be the best bank but they have been wor ... more

They never want to help the customer.

Worst place for Notary - Bank of America I have a bunch of documents for the notarized but they keep denying one after another documents for notary.

Couldnt be more convenient! Tammy and Brittany helped me get my account set up in less than 30 minutes.

Best customer service ever!!

Very amateur financial institution. This bank is right around the corner from my home, so went inside to inquire about a commercial loan for my business. The lender was u ... more

DO NOT WASTE YOUR TIME WITH THESE CLOWNS. I RECEIVED A MAILER FROM THEM TWO DAYS AGO. IT ADVERTISED 2.41 % INTEREST RATE FOR A ONE YEAR C.D. I WENT TO THEIR BANK A ... more

I guess I visited at a good time. I had zero wait to chat with a teller. She efficiently took care of my transaction.

I deposited $800 in their ATM, the money did not show up on my account. The ATM gave me a black screen and did not give me my money back but did give me my card. Ive been ... more

Personalized, friendly service and very responsive. Every interaction with Valliance has been positive in the 4+ years I've banked there. Edit: Ive now banked here for mo ... more

Jessica at this location is so sweet and efficient !!!!

I cannot say enough good things about Heritage Land Bank in McKinney. Its like the Cheers bar every time you walk in (minus the beer ). Everyone knows your name! Everyo ... more

One bank in my town will cash a check. This bank refused to cash it. Very rude. Wouldnt let me talk ! Dont bank with this bank!