Houston, TX Bank

Everyone that work there are so nice

They have great customer service at this branch. Thanks to Chris G and Iris L for helping us with the loan. It was sad to hear that Chris is no longer with the bank.

Juanita always provides us with excellent service.

Horrible customer service! They have the worst attitudes here & the ATMs never work! This location sucks.

Ooh my God I have Been in line  since 12.08 and still have not gotten to the window to put money in my account! I am very Disappointed! I am at lunch but it will be over ... more

They try there best at this location. Friendly people overall.

(Translated by Google) This place is recommended to the public..very easy to open an account..they are very friendly ..very respectful. Very professional. .alludan you. I ... more

Went in to cash a check from there bank was told they couldn't but i could deposit the check i told them ok ill open an account then was told well its 4:55pm an we close ... more

Best Ozk branch in Houston.

Employees were very nice and Johnathan went the extra mile to make sure everything is good

Seems like the bank goes through a lot of bankers, as all the people I've seen in the bank after 6 months were new faces. I deposited funds to hold my bank open when star ... more

Exceptional.

I love this bank , as a small business owner my account trends closer to 4 figures than 7 but these guys make me feel like a millionaire every time I visit.

The best bank I ever had in my life. The customer service is extraordinary, actually everything is extraordinary in this bank.

The people in this bank were so rude. They let me stand and wait for almost 15 before even asking what I needed. There was one other Customer there so it wasn't busy. I ... more

We have been here several times for notary services. And we appreciate fast, professional and cheerful manner of the employees. Thanks for a great service.

Great bank

(Translated by Google) An excellent service and in Spanish is the best (Original) Un servicio exelente y en español es de lo mejor

My aunt is always banked with Frost. She introduced me to the Frost Bank in another city. I found this location close to me and absolutely love it. They are professional ... more

Excellent local Frost Bank branch in the Garden Oaks area. It's pretty small, but the bankers are great. Highly recommend.

I went to multiple Capital One banks with serious issues. This was the only bank that could make a deposit and help!

I visit this branch often and I have always gotten GREAT customer service

Excelent custumer service. Jonathan. Was very helpful. And friendly. Thank you.

Richard was great and helped us avoid a hood on our funds when transferring accounts. Great experience.

If you're looking for a change of pace from one of the more plain banks, give Regions a shot. The team here is friendly and professional. Noel Osorio took good care of me ... more

Good customer service

Ten dollar fee for a cashiers check is absurd to me. Free at some other major chains

This branch closes for NO reason. Today is a Thursday 1/28/2021

Duana was a pleasure to deal with! Thank you!

Shannon, Kristen, and Jose were extremely polished and professional. They, were highly motivated and made this an excellent experience. I want to compliment them on their ... more

They are using a very dishonest practice to trick customers way! Don't trust what they do or say, double check all amounts yourself! I told them that I want to pay off ev ... more

This branch has very bad coustomer service Special the black guy with long beard he’s rude and have no experience how to treat the customer They need better workers at ... more

It was better with the virtual ATM bank representatives. This branch is trash with zero customers service. Clearly obvious that the staffs are overwhelmed with work. Pls ... more

Branch manager is EXTREMELY rude and not helpful in the slightest. Dont waste your time.

People there always willing to help with a smile!

There customer service is the worst. I went to the drive through no hello or what can I do for you today nothing at all gave them my best money and they gave me back my s ... more

Una sola persona trabajando y 3 sin hacer nada los 3 latinos bueno q hablan español, no es la 1era ves q llego a ese local y después de largo tiempo me tengo q ir sin q ... more

Answer the phone, I’ve been calling since 10am. I just need to know if you have a notary there without driving down there, already tried 2 other Chase locations with n ... more

This is the worst run Chase Branch in town. Makes you want to leave the bank completely.

Absolutely bad experience, try another branch

Drive up standard ATM. Inside you can select domination. $5, $10, $20, $50, $100.

This place is not bad. Don't know why it has such low reviews