Houston, TX Bank

I just called to get some info about opening a bank account. Cordelle and Samantha were so polite and helpful and very patient. I will definitely be by this week to open ... more

Very professional and courteous group.

The employees here are very nosey. They will look into your accounts and assume what you are about to do with your withdrawal. Very unprofessional group. I would recom ... more

Great Customer Service every time

Very friendly, wonderful atmosphere... Small town friendly.. bank manager. Excellent!

Very please to meet him and get his assistance

Online wire transfer cutoff time is 1pm central time!? This is America, we do business here, not half day workday bs. Plus the $30 convenience fee?! nothing convenient ab ... more

Best Comerica bank branch around. The staff is like family. Joan is the manager and always ready to help. Amanda and the others are always on top of things and have a ... more

Very bad costumer service they dont how to speak with costumer so rude

DO NOT I REPEAT DO NOT USE THERE COIN EXCHANGE! I recently put in 300+ dollars and was given a ticket for 150 and there's nothing they can do because there machine don't ... more

I went in to deposit a cheque into my account. Since I never had an issue with any other branches I trusted that my transaction would be smooth and honest as normal. Not ... more

(Translated by Google) Excellent service and attention (Original) Excelente servicio y atencin

Worst service ever. Went there around 5:10pm for a simple update in my account. A after waiting almost 30 minutes the banker(Esmeralda)walked around 5:40pm and said tha ... more

Great Customer service and easy to work with !

Everytime I come to this bank it's always a damn hassle I never hated coming to the bank this much the customer service is trash and if I could blow up this mf I would

Been banking here for a few yrs now Tanesha the manager always makes sure everything's going great thanx

Culture of pnc sucks

I went there because they sent me a letter even after they denied me. And they still denied me . So they wasted my time.

Excellent quality and attention above all

I deposited over $3,000 dollars in the ATM at 5890 San Felipe St, Houston, Texas on October 28th, which it never showed it was deposited. It has now been 16 days past th ... more

This place looks deserted.. needs some TLC!!! no atms available no one in drive thru have to go in for everything. It’s big for no reason.

Banked here for years. Wonderful, always friendly, and helpful staff.

I usually use this branch but a new teller has really made my experiences horrible lately with deposits for a business account. Makes wait 20 minutes to check things with ... more

Great bank my experience yesterday was like no other went to the BB&T branch on broadway and they act like I was trying to still my money came to this branch and was trea ... more

They’re lies cheat

If you are gonna close, even temporarily, then update google, it should never say open of you are closed, people rely on that, I just wasted my lunch hour trying to pay ... more

States they are open till 5... so that's a lie.

Wished they were open Saturdays like most it’s annoying to wait for my money to come in my card after whole two days same for the atms

This is a great, local, Texas bank for Business accounts. Customer service is swift and helpful. So far, my experience has been just as good as before it was acquired.

Can't cash check without SS Card (which is dangerous to keep on you) or passport. I'm on my lunch break trying to cash a check, not flying out today.

I have contacted corporate 2 weeks ago but my schedule doesnt allow me to come by the actual location during normal hours. Their phone number because I dont have an accou ... more

Its ok

Very good attention

I have banked at the branch inside Randalls for over 20 years. The staff may change but the excellent, attentive service does not waiver.

Awfull service. For do change a least take 30 minutes

Someone in this bank works with thiefs! I cashed out money with a teller and was followed and robbed after I left! How did they know I had just took out money!

5/10/19 - This branch is supposed to be open for business at 9am. Door still locked at 9:20am. Customer service must not be very important.

Employees are the worst. I ordered my statements last week and they said its going to take up to 3 days. I went there the 4th day and this African American girl with brai ... more

The worst service the worst banking experience I have ever encountered in my life,they have me sitting outside in my car waiting to talk to someone about my account and t ... more

Poor customer service skills and seems like they didn’t know what they were doing . Inconveniencing me and my time

The teller has always been kind and helpful, but I would recommend that you do not use this location. The ATM eats cash and it takes 2 weeks to replace it via PNC.

Drive-thru not open on the weekends.

They say they have a possibility do not cash checks for non bank holders and they only took a limit and they did not want to tell me what the. Limit was so I can change m ... more

I was about to get ask about getting an account with you guys but then some cop came outside and told me to leave as soon as I stepped out of my vehicle so I did. I was a ... more

Would actually give a 0 if I could. They hold a federal Social Security check instead of deposite it when it gets there. If you want to get $100.00 advance then you hav ... more

Good customer service. I appreciate it.