Houston, TX Car Rental Agency

Eddie was rude and deceiving. He tried to charge about 30% more than my Costco booking then tried to say he had forgotten to put in a coupon to show the savings. His atti ... more

I have never had a worse experience with a rental car in my life. Paid for car that was not available and was not refunded. I am never booking Avis again.

Very professional and wanted my business. I was able to get a rental with a debit card at the I-45 and Rankin Rd location. Of course it was a little more than the prepai ... more

I spoke with William on the phone and he was nothing but helpful. I am new to to Turo market and was thankful to have his guidance in this new car sharing market. Time we ... more

Great experience and seamless pickup and drop off. The sprinter van was luxurious and clean. Amador was our driver. He was very accommodating and extremely nice. I would ... more

Great trusting crew

Very worst experience. They are hungry for the money. I reserve the car. I also got confirmation. Once I was there they told no car available. They did not informed me. T ... more

They were so kind, fast, and efficient and got my Indian visa approved in less than 24 hours and on a weekend. Remarkable and they walked me through each step along the w ... more

This is the second time I have had to rent a car short notice and this location came through both times with a one hour short notice from me. I was in and out within 5-10 ... more

Great place if you're looking for great deals on car rentals. Cars are older but will do the job of getting you. So if budget is your criteria, this is the place. Manager ... more

I returned the car earlier and the clerk simply charge my credit card without telling me what he was charging, when I saw the charge I questioned why the charge was almos ... more

No hassle easy access

These cars are clean, the service is great and the process was quick

(Translated by Google) The man who attends the place is lousy, an angry older man is not kind. In the end he made us the keys (Original) El seor que atiende el lugar psim ... more

Paid a large amount for travel insurance and wife had to cancel due to death of family member! Never got paid for my claim. This agency is not helping us at all in trying ... more

Good people,

I'm a frequent flyer here..every time the service is awesome ! Rain or shine..they fit the bill!

Great cars and great service. No wait time. I had a reservation and they were ready to help as soon as I arrived. The return was easy too. Xavier was very helpful and pro ... more

Nice ride, nice rental but make sure you tell them you want a military discount, even if you are talking about your military experience, or you dont get one

Very bad all around. Quote one price then completely change the price once you arrive then they charge a no show fee because you refused to pay 3x the original quote at t ... more

Traveling to Dubai with Excelsior Travel and Tours was a lovely experience, and I highly recommend it.

I prepaid a car for March 1st 2024. When I arrived to pick up my car, I was told that there was no car available. The agent hadn't had time to call me yet. She couldn't c ... more

I rent from budget on a regular but this location is running some kind of SCAM. I extended my vehicle an extra day and was charged an additional 2 days. I was advised it ... more

Smooth transaction. Friendly staff.

Fraudulently charged my card for a damaged tire Wich was false for over 500 dollars will never rent from here again

Every time I come to this Avis, I get an attitude. If you dont like your job, get a new one. I have to go all the way across town to get a rental vehicle every time due t ... more

They will waste your time and cancel on you last minute. Theyre shady. Dont book them or even reach out to them unless you want your time to be wasted!!

This is the worst establishment to rent a vehicle. The fact that they hold on to your deposit for three weeks to be told that they added charges you know nothing about am ... more

Mmm m m

Good deal and good service

Manager by the name of V was disrespectful, always give us vehicles smelling bad, I don’t recommend enterprise to anyone

Amazing car rental

Great service everyone was very friendly, helpful and patient with me and my family. Letting us test drive multiple cars and willing to work within my needs and budget. ... more

My experience was fantastic. Juan Miguel was very helpful and friendly. He answered all my questions and made transaction quick and easy.

Helpful and attentive staff and affordable rates made for a pleasant experience! Highly recommend this location!

I have always rented here and had a great experience. These people are very professional and have helped me when I was having many problems . I'll be back for sure

Easy pickup and dropoff

My experience was excellent! I called almost everywhere and the rest of the enterprise said didn't have anything because of shortage.TD was very helpful and this enterpri ... more

I rent from this location monthly and have never run into an issue. The staff is always professional and friendly.

They never pick up

Went for training in new fleet management program

Shady individuals working here, both the agent and the district manager Stephen Williams...highly advise you go to a different location, or another rental company altoget ... more

Waited forever for a driver with an empty bus to stop at the airport, then had to physically get in front of the bus and force him to pick up passengers. He was very rude ... more