Houston, TX Car Rental Agency

Splurged on a Super Shuttle pickup after a very long flight and trip, and it was worth every penny. Abie G., my driver, was there when I got to baggage claim and the trip ... more

Cars not clear for rental.

Not ez actually the complete opposite the they lie on prices and keep pushing to get the insurance where I suspect get most of their money

Buying Center

Issuing 1 star because thats the lowest scoring Google will allow. Never going through this rental again!! When offered additional packages you can accept or decline thos ... more

Very rude staff Too much heart Not helping second time this-happen Talking like very, very rude

Prompt service at affordable price point. Highly recommend them for Umrah and other travel related services.

Not enough agents working. Long lines. Takes forever to get your vehicle. Ridiculous! Will definitely use a different rental car provider next time!

If I could give 0 stars I would. The people at this place are so unprofessional. They have no type of customer service when speaking to customers and once they give you a ... more

Left my wallet in another city .. had my credit card on my Apple Pay .. the told me i could use it cause it was major credit card .. as long as i had my driver license.. ... more

The vehicles are always dirty. I'm not too concerned about the outside, but the inside of the vehicles are NEVER cleaned. It's very scary to me, especially with all the ... more

Attempted to rent a 16ft truck from this place for an upcoming move. On the day of the rental I get a call an hour before pick up telling me they did not have any truck ... more

Worst experience ever

I've honestly never experienced anything like this before. My husband rented a car and as soon as we got in it, we saw boogers on the seat as well food in-between the sea ... more

Rude over the phone, told me they don't have any cars eww she so nasty

I asked to extend my car rental for a few more days and the employee gave me a price of $58.00 dollars a day. When I turned thr car in there was a 20.00 extension fee per ... more

Purchased a used suburban and at the time of purchase the screen console was not working. Owner and manager informed me that they would repair the screen console and ha ... more

Justin and Anthony demonstrated a high standard of professionalism. Dealing with them has made me change my mind about this location. Earlier review on Aug 28, 2019: Unpa ... more

Quick service for drop-off. Drove around to look for the place and found out I had to drive out a little further.

This is a Hertz, nothing bespoke. They will nickle and dime you for everything you're worth. $20 fee for turning in your car early. Disgusting. Service people were nice. ... more

Customer service agent was great, knowledgeable and helpful. Car did have a few scratches but was very clean and drove well.

My experience with getting the rental itself was fine. However, on a windy day while the rental was parked on driveway, my sons basketball hoop fell on the hood. It made ... more

Escalade was delivered to the house and picked up in a timely manner. We took a vacation up in the mountains in NC away from everyone and our drive was a 16 hour drive e ... more

Do not take your car here. They overcharged me and fixed nothing on my mother's van. Talked to me like they did me a favor for $550

Good place to rent a car.

I was looking into getting a commuter suv. Ria was so helpful attentive and patient as she walked me through finding an SUV off the auction sites. At first it was very ov ... more

Got an reservation from the insurance to rent a car here. The computer is extremely slow and waiting for 45 min until could have the car to move around. If you expect to ... more

This is the worst place Ive rent a car from. I reserved a car 2 weeks ago,but when I went they gave me a different car and they didnt let me get a car similar to it. They ... more

Didn't have the truck I reserved a week ahead of time, had to go down the street and get a U-Haul of twice the price. Then I received a $75 charge to my bank account even ... more

Ms Hannah helped us out today She was extremely nice helpful and very knowledgeable and helped me with all my unanswered questions and I would definitely recommend rentin ... more

Dark no lights gloomy

This is one of the best rental car companies and locations I have ever used for the past 20 years of renting cars. Far Far better than enterprise. I wish I had used this ... more

Awesome service

Inprofessional!!!! Sent deposit and days gone and they continue to push back the pickup date. Very hard to reach! Had to keep contacting

I am 62 years old, missing the lower half of my right leg below the knee and half of my eft foot so I cannot walk and confined to an electric wheelchair. I have been to t ... more

The worst place ever to rent a van they canceled my rental hours before I was going to pick it up. I still haven't received my refund and that was over 2 weeks ago when y ... more

This company charges me twice after I prepaid for the week rental. They were dishonest about the drop off location and charged an extra $970 to my debit card stating I ... more