Austin, TX Auto Parts Store

The customer service at this place is so great! I had an accident and Charles answered all of my questions about timeframe and process and was great at communicating! Any ... more

Steve was very helpful and knowledgeable, good representation of customer assistance

David and Nathan at Parmer Ln store was incredibly helpful helped me with the custom cable for an extra battery for my always draining Battery Toyota Prius thanks guys ma ... more

Allan Went the extra mile on an online order

Lots of fine print with the warranties at NAPA. Finding your old receipt is very difficult for them to find and even more difficult to link you to the receipt. Today I wa ... more

I just had a 60,000 mile service done on my 2018 Audi q5. My service advisor Steve Berczik was very helpful as he always is. I ended up buying new tires and having severa ... more

Great experience! Helped me with my ordering and installation, answered questions, and worked with my schedule. They always know what will and won't work because they loo ... more

Cindy is the best she helped me replace battery and terminals, very good attitude and helpful thanks again

We had an incredible buying experience at BMW of South Austin. Great service, quick in and out, all-around fantastic buying experience. Highly recommend! Fred Young in s ... more

Awsome and friendly staff.

I loved looking at things I can't afford, but I will one day.

Store is well kept and staff are eager to help.

I can spend the whole day there deciding what to get

One of the best car shopping experience we ever had. Ask for John in Sales!! He is very personable and you can tell he cares about the customer. He made the whole process ... more

I own a mechanic shop and I spend good money with these people. I called up there to place an order within 45 minutes of them closing I had my worker go as fast as he cou ... more

Closed at the end of May 2021

Super friendly service!the night time gentleman s great always with smile and jokes in a carefree manor. He speedy and seems to enjoy what he is doing. My husband is usua ... more

Had what I needed, with operations, and didn't pressure me into upsales. Very friendly, professional, and helpful.

Nice and informative. The cashier helped me find my windshield wipers for my jeep and installed them for me

Quality and affordable prices, good service

Great customer service

Always friendly and knowledgeable

The guys help me quickly if I need to be helped. They always say hello when I walk thru the door and usually have what I'm looking for...

Very smart ,helped me get the right parts for my car.

When I go to this store on South Lamar I always get great help ...

I came here quickly to get help in checking my transmission fluid and purchase a few items at the same time. Jennifer was very helpful. She came out to my truck and verif ... more

My advisor at Honda was so great, he gave updates on all the repairs. Hes so great, I wish to see him more.

The employee that helped me check the engine light on was quick and helpful. Looked up the codes for me and looked at the gas cap, to see if he could help troubleshoot. V ... more

Excellent service

I really had a very bad experience. The man was someone who had no hair and had a very long beard. He was rude and didn't want to sell us a separate spring kit. He said I ... more

Service of excellence

George M. Went above and beyond in helping me remove a damaged battery from my car and getting it replaced quickly. Thank you for the great service and attitude. I appr ... more

They nice store very helpful a no offensive music. Will come again. Love their American flag. Store was clean

Nice

Very professional customer service

I will never shop here again! I went through hell with my truck over the last month and spent over 1000.00 at autozone(8k total). I actually got help picking tint, so I c ... more

I was in need of windshield wipers and the two guys working helped me find them AND replaced them for me super quickly! Very nice of them, highly recommend coming here fo ... more

David help me out with my problem without having to pay 150 to diagnose the vehicle. I like Advance Auto parts free services!

From being a great company into WTH. Their technicians has no idea what they doing, its a wasting of time that we don't have. they only good of billing you. Train and get ... more

Excellent service, many thanks to Marco for his help, and to all the staff in general, very attentive.

Reuben was very friendly, helpful, and informative. Went the extra mile to ensure we were satisfied.

Nice selection and Great service

Came to buy my windshield for my suberban, I had no idea what brand to buy or hot to remove and put it on , when into the store and Denise came out to help me figure out ... more

Yeah I did a good job I'm so proud I appreciate what you did

Asked the employee for help regarding the check engine light that came on in my car and he couldnt have been more rude. Ive never before experienced such bad service!

Great pricing

Friendly , knowledgeable and the deals are great

Excellent customer service, good prices

The owner Kevin is incredibly responsive and knowledgeable!

Let me tell you, I was nervous! Spotted a zen-rage exhaust on a crazy widebody supercar at a car meet in LA, and the sound was unreal. But my daily driver needs to pass s ... more