Knoxville, TN Cell Phone Store

Love this place!

So we pulled the trigger in the switch. Goodbye Verizon and the switch was pretty easily done by the people at the store. Remains to be seen how the rest plays out. One n ... more

Helped me choosing the best and cheaper phone

I hate the process of buying a new phone, but Darrell at the Turkey Creek Location made it so easy. The transfer of data from one phone to the other was seamless and so e ... more

Very friendly and knowledgeable staff. This is my go to location for support and assistance with hardware.

Make sure to ask for Adarius he was very straightforward and extremely helpful. Highly recommend

Excellent service, friendly tech, seamless operation!

She definitely didn't help me with my issue and didn't seem to care

Andrew did a great job cleaning out my iPhones charging port!

To whom it may it may concern . I was in your store today at Clinton hwy there was a young man named William that helped me get my phone set up. First I just want to say ... more

I have been a customer for 4 years and today I may be going elsewhere. I was going in to pay my bill and the lady working there was coming outside to smoke I seen the cig ... more

Made transfer to my new hand held computer a breeze.

Amanda Said that we could have free phones and only pay tax, come the next day a giant bill showed up, extra services we did not asl for and declined, a payment for an ap ... more

We just went by this location and the website and all places when referencing hours CLEARLY states that they close at 8pm. As we pulled in the parking lot a red headed wo ... more

Thomas has been super helpful when we switched to AT&T and later when we ended up having an issue with our bill. Definitely recommend!

I've always had good service, helpful and affordable!

Kendra is the best

Steve was wonderful! He explained my issues with my phone and fixed it on the spot. When I upgrade Im coming to Steve. Great customer service!

TAKING FOREVER! Head to BestBuy.

I always have a good experience at the store. I know that the employees rotate, but they are all helpful and pleasant. It is appreciated!

Extremely rude. Only interested in sales. Go else where.

So kind and helpful!

Friendly store team and very clean

Nick was super helpful with getting my new internet set up. I was in and out of there in about 20 minutes. He was very informative and showed me the map of how well my se ... more

The woman that was working there was really rude

Whatever you do don't buy the Motorola Stylus G phone. It is an absolute piece of trash. In addition the workers at this place are no help at all.

Its 10am no one here what kind of business they running

Devin Moore went above and beyond to help me after rude employees of Chapman location definitely recommend him. Super nice and determined to make the customer happy.! 100 ... more

Thomas was very helpful, courteous and informative.

Took care of me and my needs with no issues even drove to another store to pick up a phone I wanted and brought it back. I will definitely go back

I want to thank Andrew for all his help when my phone was broken!! Very nice and helpful. Wasn't sure if they could help since I didn't have a smartphone but they did-- m ... more

Deidra and jajuan were great today!

Amazing staff

customer service tried to get me to

Absolutely the worst customer service I've ever been involved in with Comcast coming in at photo finish second place.

Wonderful place, you talk about getting a cell phone experience. Reps here do a wonderful job of explaining, preparing, and educating on your account and phones. Who ever ... more

Love my T-Mobile account. Great customer service at Callahan store.

LOCATION CLOSED

5 stars for the first two gentlemen that helped me and however. When I came back and Jordan had to help me he was very condescending and acted like I was a nuisance

Great service

Taylor was great to deal with. He explained the process and had the job done right around the time he told me. My phone works great. I will recommend to anyone with h ... more

So I called it 520 asking some questions and then I said when do you close the guy that I was talking to said eight get here at 7:30 and the same guy said screw you I don ... more

Bowen was an amazing technician who stayed with me every step of the way through an extremely complicated transfer of service. He made it simple and was clear with future ... more

I went to the Verizon store located in Turkey Creek to change my service from another provider and to be added to my husbands account. We were lucky to have Jason Shockl ... more

Absolutely a great experience. I needed help, and they provided it.

We switched 4 phones and 2 watches over to T-mobile and the team at this kiosk was so helpful. They answered questions before we made the swap but never made us feel pres ... more

It was a button mistake. I have always had great customers service here and the staff was eager to help when I had an issue.

They were very friendly but added insurance and fees to my phone I did not agree to. Thankfully online customer service helped to fix everything but be wary of what you a ... more

Be sure to see the manager Sam Phillips! He is THE person to go to for excellent customer service.