Knoxville, TN Cell Phone Store

They did a great job and it was super fast and cost effective

I stopped by one of the kiosks in the mall the guy there gave me my free sim card upgrade I've been overdue for. And I got a nice case too. They're really nice and courte ... more

20 phone calls and not a single answer. I understand being busy, but that’s just blatantly unprofessional.

The owner Tom Bailey has a mass of knowledge of the cell phone world and will do right by you. I'm a fan, if you're in need of a phone or phone service drop on by.

Both machines side by side, and actually inside the store which feels much safer than being beside the coke machines and cart's. Machine was clean and works as expected d ... more

Not the best experience here.

I cannot say enough good about this place. cell phone screen died on my S9, I called them up, did not have my part they ordered my part, and it came in next day, they cal ... more

It was easy to get to an the worker was very helpful

There is very helpful. I give him a five out of five Jamesw Collette they also was very helpful and very friendly and I told him I had a disability and they help me reall ... more

Excellent Cell phone store. Clean, good atmosphere, friendly and good experience purchasing my Cell and a tablet later.

I love this store and the lady that works there her name kendra

I had awesome and fast service . Was very well taken care of by rocky . Thank you so much for the service .

Sunny was very helpful Best place in Knoxville

Highly recommended

Ok. So over the past few years we have used smartway. We've bought a couch. A washer and dryer. Bed. Tv stand. 4 tires. Seems like a good customer, right? 7-9k spent. Wel ... more

he was efficient , knowledgeable & professional.

This sprint store is by far the best one I have ever visited! The staff was friendly and energetic. They were able to help me with my problem right away. The tech was ... more

Store closed down and is no longer there

Always been a fan fav

My go to phone store. Great experience every time.

They are very knowledgeable here. We needed a battery for a galaxy 5. There wasn't one anywhere. They had it.

Loved it!!!!!!

The employee there was very helpful resolving an issue and also activating a new phone for us.

I was there looking for a fire arms.

This store is closed the phone number goes to some maintenance service.

Ready was Sam amazing person in, helpful, nice, funny, and helped me right away with my issue.

Staff & Area manager Noah are very knowledgeable as well as helpful! The store is neat and clean too.

Cricket We are survivors We are

Excellent customer service

I came in on 12/19 needing help with my mother's phone. Sierra was so kind and the biggest help! She gave us options, and solved the problem. Truly hope she stays at the ... more

They have all kinds of plans. He helps us choose the right plan. Thank you for the help.

The store was very clean. Clerks were all nice. Some prices are less than Walmart.

Wonderful store with a great group of people. Super fast service. Was in and out quickly and they were very knowledgeable and friendly. Definitely will return to only thi ... more

The guy thats in there now (06/05/23) Needs to actually do something other than work there. Went here a couple times and his solution to everything is call 611 from your ... more

Very helpful but it's hard to find essential items

Dylan was patient and a big help with my upgrade. Thanks.

Kimberly and Atzi are amazing . Every time I go in there I feel welcomed, and they're always willing to help.

All of the staff people are very helpful and patient. You tell them what you need, or what you are looking for and they can almost always find a plan and/or phone that fi ... more

They say they make their pizzas fresh which is a lie. I ordered one and it had to be old. It takes more then 2 mins to cook a large pizza

Whatever you do don't take a locked phone here because they'll just say they can't help you and send you right out the door . It was such an awful experience that I hop I ... more

Great store, great service, wait time is very short.

Employees are always so nice and helpful,stock is sometimes low but if u bring something to thr attention they will certainly order more.

The folks here are on the ball. Got us switched over from T-Mobile, and our phones set up in no time! Definitely happy!

Could be much higher if I could get useful help. We started out on the wrong foot when I had less than 24 hr notice that you would not be coming out that day and took vac ... more

Good deals on phones

Inaccurate Google hours. Drove all the way across Knoxville and this location was closed before 9:15 PM.

Ideacom has provided our law firm's two Georgia offices with phone and fax services for 10 + years. They have always been wonderful to deal with. They are quick to respon ... more

Good Staff that is very helpful and kind ! I recommend this Metro store more than any of the other stores !!

Terrible service, the employee who works there is arrogant and responds poorly to customers, this is the third time I have had problems with her and reading the comments ... more