Cellular Sales

Wonderful store with a great group of people. Super fast service. Was in and out quickly and they were very knowledgeable and friendly. Definitely will return to only this store. Worth the drive!
Jun 19th, 2023

Great place with great people. This is their corporate HQ and not a store.
Jan 26th, 2023

Two weeks ago I scheduled an interview for today. I showed up, interviewer didnt. Have spent the past 5 hours trying to get in touch with Abby Marks. I was able to track down someone else in her dept who said Abby had technical difficulties, but in trying to find a phone number for her I see she was posting on Facebook at same time she should have been interviewing me. ??? What kept her from calling me immediately when she had this difficulties? How does a company have an HR Dept that isnt envolved in the hiring process but refers me to the HR Director instead to address the problems with my skipped interview appointment? Sounds to me they need a lesson in accountability. Sounds like they also need to create a post to hire a reliable recruiter I can only imagine how they treat customers if this is how they deal with prospective employees My advise is a soup can and string as opposed to their phone service
Jan 11th, 2023

I would give zero stars if that was an option. Brian Smith, our salesman completely scammed us. We switched carriers for better service and was lied to about terms of paying off a new phone. Its a shame that he represents this company. When you are asked to sign here, read EVERYTHING, do not take your salesman word for what you are signing because at the end of the day, they will tell you anything and will not deal with the consequences because they have your signature. For countless weeks we have tried resolving the issue with Cellular Sales/Verizon and they are not willing to make this right. Shame on this company for allowing an employee to engage in fraudulent activity with customers.
Dec 7th, 2022

I wish there was a way to give negative stars along with the negative reviews. This company CONDONES the ABUSE OF ELDERS. A sales rep in one of the Houston Tx store locations KNOWINGLY tried to sell a higher tier phone worth Al most twice as much, while promising the standard version. This issue was sent to 2 individuals who claimed to be call center managers, Jenna and Hali. Mind you, unlike Verizon direct, there is no way to file a complaint directly with executive management. So they leave business ethics decisions to their minimum wage, minimum work “managers.” I would recommend all Verizon customers to stay far away from this company and deal with Verizon direct stores. A FEDERAL abuse claim has been filed, as has a complaint with the BBB. Their location TV station is also being made aware of it. And a team has been assembled to stand in public areas a close to their stores as possible to hold signed and deter people from subjecting themselves to this abusive company. I hope both the BBB and the federal government bring this company to their knees.
Dec 30th, 2021