Jamaica, NY Bank

Great customer service 👏.... i am switching from Td bank Investor Bank

Worst expericnace branch need better KYC process ! Wasting my 2 hours for nothing bank need to learn how to acquire tech better !!!

I will say something, I have been using different ones and exchanging checks for 6 years, this day I had a bad day in this place, the lady who always attends to me, she d ... more

WARNING AVOID USING THESE ATM AT THIS LOCATION IT WILL SAY WITHDRAW AMOUNT MONEY BUT MONEY WILL NEVER COME OUT THIS MACHINE THIS HAPPEN TO ME TODAY I REALLY WAS IN THE NE ... more

I had fraud on my checking account and was notified with a phone call by the bank. I went in to bank and the problem was handled by Doris who was absolutely amazing and k ... more

No tellers. Just ATMs, consultants and advisors.

In memory of Nicky and Tony.

Place is a joke

Poor customer service. Don’t go there. It’s the worst customer service experience I have ever had.

Is bad selfish

Worst Bank in the World! the wait is long, the staff is ignorant and unhelpful, especially Edwin Ortega. (he is an absolute dunce that should be FIRED immediately)

Very annoying and unprofessional, never going back again, really poor customer service

To start, I can't really speak on the totality of this place and all its employees. I'm writing this due to one employee I had the pleasure of dealing with the other nigh ... more

Store supposed to open 10am and it is now 10:31 and the store is still now open. Been waiting here a whole half hour.

This is the best chase location, fast and great customer service. The man banker who helped me today is best of the best. Very satisfied

The guy named zarief, just left to pick a call while he was assisting me and was out for 45 minutes. Very rude and had a attitude. When he needed me to talk to agent on t ... more

I opened my account with this bank in 1996, and have since moved from New York City. However, I am unable to transfer my account to the local branch where I reside. Addit ... more

Excellent

I visited the bank , I made a mistake while filling the slip I wrote the wrong amount . The teller asked me the amount and I said yes but while think back I realized $20 ... more

First I made an appointment through the Citibank website. When I arrived the executive was on his day off and the first thing they told me was to come the next day. I ins ... more

Bot problem

Thank you Mrs Sharon and Mrs Danielle for the help and I really appreyour hard work

I am not sure where to start, The Bank Cash Counter girls gave me tantrum every time I walk in. The manager doesn't seems like he cares about the workplace. Even the bank ... more

I have been in business over 38 years and this is honestly the worst bank I have ever dealt with. The staff is very unprofessional and seem uneducated when it comes to ba ... more

By far the worse branch

They need to close this chase down or do the right thing.

Wait time for administrative staff is unbelievably long. Outrageous!

Mr. Woostley Novembre was very helpful and informative. He made me feel comfortable and Welcomed. His customer Service skill are exceptional. I feel he deserves a raise. ... more

I am not sure what is the main problem with this branch is but every time I come here they take forever with their service, whether it’s the drive thru window or in per ... more

Great service and friendly staff!!!

Sanowar hossain sunny sir he is a very great person.He is very helpful person.God bless you sir for all time

Someone is using this bank for fraudulent activity and stealing money from our Doordash account (we are a restaurant). Somehow, they were able to hack our Doordash accoun ... more

I recommend them, they are very kind, Miss Paola helped me a lot

I have been doing all transactions with this bank for the last 12 years in all accounts. Got a bad employee FAYEE today.she always confusing me. I want to make a case-che ... more

Received very poor customer service from Arinna, very worst

This Bank is Disgrace I am Surprised they are still Open. My father Died. Me and my Brother were beneficiaries on Account..The bankers and Manager had no Idea how to do ... more

Cool

Quick and easy transaction. Brenda was extremely helpful, She is very professional and pleasant to talk to.

Slowest bank ever. Workers are chilling not working.

The wait it more that with appointments!

Perfecto lugar!

It's basically a scam. They charge you a fee AND give you horrible conversion rates. I lost $70 on a $400 conversion.

DIRTY, STAFF IS RUDE. OVER PRICED DONUTS!!!!!!!!!!!!! AVOID THIS RESTURANT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AND THE STAFF IS SLOW.

Hey I have humble request dont go this branch staff was ok but super was very disrespectful she dont know how to talk to customer I dont know how she became supervisor I ... more