Citi

First I made an appointment through the Citibank website. When I arrived the executive was on his day off and the first thing they told me was to come the next day. I insisted to be attended to and finally, the lady with glasses in the 2nd booth attended to me when I entered but did not try to open an account with my wife because one of the documents had her second name and she had to correct that. But in all the other requirements it did not have them. I even showed him account statements from Chase's bank and he made no attempt to pass the documents. Another thing, the service staff are very old people and do not understand what the customer is saying to them.
Apr 2nd, 2024

Bad experience
Jan 31st, 2024

Nov 14th, 2023

Extremely rude staff and management!! Id never bank with this branch
Jun 1st, 2023

Honestly tired of walking in here and seeing panhandlers or bums hanging in there when I go to the atm, smelled like urine bad today and always stinks in there. The machines never get wiped down and the atm machines always dirty as can be and dusty. You all are a bank, you telling me someone can't wipe the machine with windex or 99% alcohol to clean the screen with grease and finger prints all over it. I'm usually not the type to comment and report and complain but enough is enough. Do something as soon as possible or I will call corporate to complain some more. Side note Fred, since my complaint the machines are still dirty and unsanitary this has to be one of the dirtiest citi banks I went too. Unbelievable you couldn't have someone clean and wipe machines down.
Feb 3rd, 2024