Chicago, IL Car Rental Agency

I have rented at this Budget location a few times. And as someone who rents with Budget Avis regularly for about 25 years now mostly for business, this place is pretty we ... more

The customer service was pretty good. I don't know if I just got a different reaction than everyone else did based on my approach. There was a problem with my rental/rent ... more

Unfriendly customer service, attempted to overcharge, and gave incorrect hours for rental return. I wouldnt recommend this business to anyone.

From booking the rental to dropping off was a an amazing experience! The team at Windy City EV have it all! Customer service at its finest. Answering all any any question ... more

The cars here frequently are disabled. For example, they appear as though you can rent them on the app, but when you arrive they either dont unlock or engine does not sta ... more

Highly recommend, great cars for an amazing price.

This company along with Priceline need to be ashamed of themselves. I booked a trip reservation and the appointment was booked when they was closed which I had no idea . ... more

The people here at Hertz at the Chicago train station were exceptionally helpful and friendly to me. Their rental car counter is located just inside the train station whe ... more

Super quick, efficient, and helpful.

I have paid for my membership for over a year now. I have yet to receive my membership card or been able to rent a car.

Very tight parking space makes it hard to access cars.

This review was supposed to be for the lakeview location. Logan Square had to try to cover for Lakeview's problems and were put in a bad position.

Made a reservation and no truck available. This place blows

I rented a car recently from Avis on North Avenue. The car was in excellent condition, clean and comfortable. Thanks to Jose for making sure I had everything I needed. He ... more

Their rentals are very competitive. BUT customers at the North Clark St office have to wait for cars frequently. The wait can be 15-30 minutes or more. These cars are com ... more

One of the few airport car rental places I've visited where they have enough counter people to accommodate the number of people in line.

My car wasn't ready and wasn't notified until after I ubered there.

Had our first airport ride with this company yesterday, and I almost fell asleep because the car was sooo comfortable! No joke! Also, our driver (Paul) was super kind. He ... more

I reserved a car more than a month in advance and scheduled to pick it up first thing in the morning on the day of an important family event. They called me the night bef ... more

Zero stars!!! Third party!! Dont go here!

They aren't issuing refunds even with a full-on pandemic happening. Good to know you do not care about your customers.

Very nice and professional. Convenient and fast. This company really helped me in my time of need! Will use their services again!

Amazing experience with them, Francisco was a huge help and made sure everything went perfect with the delivery of the vehicle. The car exceeded my expectations and Peter ... more

Reserved a truck 2 weeks out. They called and cancelled the night before I was moving. Left me out to dry and I had to pay late checkout fees while trying to find a diffe ... more

(Translated by Google) I had the opportunity to travel to Dubai through the Mexico agency, it was a wonderful experience, the best vacation of my life. We felt so safe fr ... more

Fantastic and friendly customer service! Great attention to detail and an awesome ride!

I like Enterprise rent a car. Good service!

Words cannot describe how terrible of a time my SO and I have had with Zipcar customer service. Avoid at all costs if you can!

Worst company on the planet! Horrible customer service and should be closed down!!

Decided to try to join Zipcar since I dont own a car in the city anymore. Horrible!! Reserved a car at a location I selected for a 2 hour window of 10:30- 12:30. Before I ... more

Beware of this car! Ive made hefty complaints to Zipcar about the condition of this sad vehicle. In April, it was in the same state of neglect with the exception of a ne ... more

Awesome customer service! There was a problem with my bill and they took care of it quickly.

I will only rent from Enterprise Rent-A-Car. They have a great selection of cars, the service is always excellent, and the pick-up/Drop-off is a smooth process. This loca ... more

Even though it was busy, everyone there did their best to attend to me and get my rental car safely.

FIVE STARS! MORE if I could!! ALWAYS great service and cars.

Location doesn't being serving its community

Such a convenience being to rent a car in short notice right in the neighborhood!

There is no Avis counter on this location. DO NOT reserve or request to drop off at this location: Loews Hotel, 455 N Park Dr, Chicago, IL 60611 !!! The website allows yo ... more