Boise, ID Cell Phone Store

I went in not knowing if I could afford a brand new iPhone out of pocket, and James the manager helped me with a super easy payment plan and I even got set up with a buy ... more

Dylan was a great representative and I had an amazing experience buying a phone with him. This is definitely my new store of choice

Can't say enough good things about Parker, he is so kind, knowledgeable about the phones. He helped this senior citizen out..big time. Kudos to Verizon for an excellent ... more

I had to give this place a star don't go here they are bad all bad over priced

I like Metro and they always handle my stuff well. The problem I have is when I call I need assistance, and in all the times I've tried to call I always get a message say ... more

We passed by other stores to go to this location, because the customer service is excellent, Jared went above and beyond to get us all set up. Thank you!!!

Although the store was busy, Paulo took genuine care of my needs. Its clear hes a young but skilled professional. And I urge T-Mobile to do better to acknowledge their em ... more

Helpful staff,great phones.

Great customer service from Meli and coworkers and definitely helped me out.. Saved me a lot and upgraded me from Verizon!

I dont leave reviews often but Tyler at this location proceeded to fix such an awful experience i had at my first choice in store locations not far from this one. Immedia ... more

Micheal was amazing!

Answered questions, thorough

My friend broke her phone last night so we had to go get a new one today and we went to the MetroPCS off State Street and had James as our customer service agent and he w ... more

Schuyler was very knowledgable and friendly!

Wait times were very long 2+ hours. Service was good. It would have been helpful to have more than one person on duty.

Everybody at this store is awesome especially Derrick, Forrest and Lainey! Enjoyed my time here 😁

Aaron and Samantha were so helpful and actually made my life so much easier with many suggestions. Not to mention lowered my bill. Thank you

Help to reinstate my iPhone Very helpful Anthony was so helpful

Staff was super friendly and helpful. I got 3 phones today. I hope they are all I hope to be. Will write a review on them down the road. Thank you Metro PCS people. It h ... more

They are amazing

Super easy, just needed a cheap phone to get me by since I broke my screen. Didn't catch the lady's name that helped me but she got me set up within 5 minutes! Tested wit ... more

Was offered to get finaced for a phone, it went through but then the lady didnt know how to do it so i was then out of a phone AND late to work after i was told it would ... more

I popped in here yesterday to have a screen protector put on my S24 Ultra. Brandy was awesome! She had me taken care of quickly, even going above and beyond to help me pu ... more

Thank you Michelle for helping me out with my iPhone issue. I was able to go along my day with her help. She provided excellent customer service, appreciate you for your ... more

We worked with Jose at the AT&T Store (1475 S. Broadway in Boise) and he was great!

Your employees The Jo Jo and David are valuable assets to TMobile! They are very knowledgeable and helpful. Thanks for hiring such great people.

Very helpful about questions about your phone

Bad service!!!

I wish I could describe my interaction with staff. I can in today, was not acknowledged in any way by with of 2 visible staff. I sat patiently ignored for 20 minutes. Don ... more

I went in there and Sterling was very helpful in getting my phone set up and getting me the best deals. I appreciate him

Back in October 2023 we were helped by a guy named jayden or caden. He showed us that we would save a lot of money switching from Verizon. He said he would take care of t ... more

We were helped by Tianna and she gave us lots of options in a succinct and kind manner, really happy to have someone to talk to who is transparent and honest! Will defini ... more

Bend nor

I Called and asked if they could help. He was able to trouble shoot my issue over the phone. And helped me understand what I needed to do. And I didn't need to go in. Ama ... more

The employee was very polite and informative. She installed my new sim card quickly.

Super pricey for used games

Eldon is an awesome person!! He helps me almost every time I come in and today I thought I was going to have to change my phone number and he made sure I didnt (: hes als ... more

Koda was AMAZING! His manager was so helpful also! Coda went above and beyond to help me and let me tell ya, I NEEDED ALOT OF HELP! He was very professional, friendly, un ... more

Cricket worker Weston is awesome!

Terrible! Do not waste your time. This business is unorganized and dirty. They removed the cracked glass from my iPad and never completed the order for the replacement ... more

I've been a Cricket wireless customer for 5 years now. I've been very satisfied over the years with my phone and service plan.

The people running the place used to work for the now-closed Wireless Toyz on Emerald/Orchard but formed their own business a stone's throw away. They specialize in p ... more

Love this store always a huge help. I only use this location. The staff's so helpful and friendly I wouldn't even try any other locations.

Guy was Professional and worked absolute magic on my device I recommend him to anyone.

Peter has been one of the best sales professionals that Ive interacted with in a long time. He was knowledgeable, patient and went above and beyond to make sure our new p ... more