Miami, FL Telephone Company

The staff is very friendly. Thanks

(Translated by Google) I don't give them fewer stars because it won't let me, I went to cancel an account and I left there confident that the clerk had closed it, then I ... more

Great customer service! Ricardo was kind and took the time to explain everything. Ill will come back to that store in case I have phone issues again

Could not have worse customer service. Sold my wife a phone that did not work. When we returned it 48 hours later without a scratch, they were unable to refund the "activ ... more

In here the guy Mike his amazincustomer service thank to get him here I am very satisfied with the service today

Very good service from the girl

Zack is nice

Super profesional , switched from metro pcs !

Just went in for a question about my plan and possibly upgrading. Alanis helped me out and was very knowledgeable and friendly! I really appreciate his patience and help! ... more

Very helpful employees. The salesperson who helped us was very knowledgeable about all facts of buying a phone, a monthly plan, and transferring your old data. She even ... more

The staff is so nice and friendly and knowledgeable they fixed my phone. I highly recommend them.

Very attentive staff, they helped me a lot!

Never liked Metro PCS by T-Mobile the company not the people who works there bad reception

Horrible experience for the first time. Only 3 workers and we waited 20 minutes. I decided to leave and visit another T-Mobile. Please have more workers working at the st ... more

Terrible attention, they were too busy talking to give the attention they should

I bought a tourist SIM card for a month here. It was very uncomplicated and was set up directly on the smartphone by the staff.

The guys there were of amazing support. I went there highly frustrated with how I was not having any success with the online folks. But they were able to help and offer s ... more

Worst service ever. They leave you on hold forever 10-20 minutes. It’s happened to me twice already. They pickup and say “cvspleasehold” and don’t give you a cha ... more

Muy buena atención y rápida. Se solucionaron nuestras consultas y reclamos.

Negative 100 stars!

Nataly was very professional and dedicated to customer service. I was amazed at how she went above and beyond to assist me with my phone. My phone was taking a very long ... more

(Translated by Google) I broke my horrible cell phone and my friend told me about this place. We went and Mr. Karim was very attentive as soon as we opened the door. He f ... more

This place is not a T-mobile store. It is shady , rude and ridiculous. Run.

(Translated by Google) Good care and service (Original) Buena atencin y servicio

Basically four guys doing nothing to help the customer. Went to try to upgrade my phone and after waiting for :20 minutes they say the system is down. Useless

Cristian C is the best, he always help the customer with his heart full of emphaty. Kudos!!

Horrible customer service

Very good

Miss Angie (Colombian) helped me and I go to her twice and she always looks for an excuse not to help me or help me with my problem it's useless, horrible service from he ... more

Very bad service, the person who helped me did not pay attention to me because I was chatting and in the end he did not give me an answer to what I asked

One person working in the store not English spoken not answering the phone not good experience

Workers tried to sell me something I didnt ask for and got mad when I pointed it out, started giving attitude when I realized she tried to rip me off

Place is closed permanently

Mucha gente son muy lentos y es segunda vez que voy y lo busco no lo tienen no surten esa tienda o venden mucho ,pq nunca hay nada

Emily=Rude. There is not anything more incredibly disgusting as listening to a person try to speak while chewing gum.

(Translated by Google) The Store located at Flagler Street and 102 Abe, Miami, has excellent service from its employees. His development at work is very competent on ever ... more

Maravilloso. Buen trato poros tres en especial Sebatian

(Translated by Google) Very well attended by t mobile staff (Original) Muy bien atendido por el personal de t mobile

Very nice store with friendly and helpful staff

(Translated by Google) Exceptional girls' attention (Original) La atención de las muchachas excepcional

Employee treats you as a friend and works out to get you what you need

The worst customer service experience in any T-mobile. Both the "manager" Gabi Gaitan and associate Dayron were rude and had no intention to assist us. This is the first ... more

Lazy staff

Amazing customer service by Manny , the store manager and Nyle. Very knowledgeable, patient and nice. Definitely recommend this store!

Good place but they need more ppl working

Is sad to have them telling me something and the customer service to tell me something else...

Kim at the Miller store is the best!! Very attentive and had the answer to every question we had. Go see Kim amazing customer service! I’m not a T-Mobile customer and I ... more

(Translated by Google) They did not allow me to print my bill for the month. Bad service (Original) No permitieron imprimir mi factura del mes. Mal servicio

(Translated by Google) I have more than 10 years in the subway. I was never treated as badly as in this store when I complained about a cell phone that I bought for my da ... more