T-Mobile

(Translated by Google) I don't give them fewer stars because it won't let me, I went to cancel an account and I left there confident that the clerk had closed it, then I received another bill for the same account that was supposed to be closed, when I went back to this store, they told me that they could not give me a credit because the clerk at fault was no longer working there (Original) No les pongo menos estrellas por que no me deja , fui a cancelar una cuenta y me fui de all confiada que el dependiente la haba cerrado , luego me llega otra factura de la misma cuenta que se supona k estaba cerrada , cuando fui de nuevo a esta tienda , me dijeron que no podan darme un crdito por el dependiente culpable ya no estaba trabajando all
Mar 20th, 2023

After getting great service in February - I got my first bill this past week and found they financed My iPhone watch , when I clearly stated I wanted to pay in full , dont know if it was a language barrier, but it has taken a lot of time to try to resolve this issue, and with no avail . And was offered a small credit $ , that I refused , do to the fact customer service said i could return the watch to the store . This store would not take the watch back . You think your in the Kendall proximity when its like being in little Havana
Mar 18th, 2023

Great
Feb 14th, 2023

Horrible service! Everything we were told was wrong! The manager Armando is an excuse if a Manager. Very nice to sell but all the information we were given was wrong. He actually at the end of our conversation with him he was talking over us over a doubled charge for an activation line. Well he started talking over me. This situation is because of all their mistakes not ours. As a matter of fact we are escalating this complaint to the Regional Manager. His name is Armando. Do not do business at that store!
Jan 16th, 2023

Jan 4th, 2023