Florence, AL Banking Services

Nicole was very helpful with me throughout this whole process, easy peezy.

Great service Shunda is awesome!

Love this Bank! The Florence branch has the best, kind, & wonderful staff, so very helpful! Made my first visit so comfortable, would highly recommend!!!

I really like this bank. Never a line, friendly staff and they reimburse me when I use another bank's ATM.

All good

I had my accounts compromised and this branch went above and beyond to make sure we wouldnt be a victim of fraud. Thanks Courtney!!!!

Charges fees on cashiers checks when the 6 other banks in the area I do business with dont. Edit in response to reply from owner: Such a corporate canned response...if Re ... more

More than excellent service

Outstanding customer service.

An employee tried to Karen me about a parking spot. They had a pretty empty parking lot and I just pulled in and parked where I usually park between the church and Bank p ... more

Great service

Bank representatives are always helpful & polite

Very convenient downtown location and all the bank employees were very professional and polite

This place is AMAZING! They were super accommodating for my mom, who isn't able to walk well. They worked with us through the drive thru and that is going above and beyo ... more

Amazing service and wonderful people

Can confirm it is inside the front door of Ferg's Depot, the door facing Church Street. Bitcoin, Litecoin, Ethereum, and like two more. Besides the unknown ATM fee, it re ... more

Favorite bank Employee's are the best.

Excellent service.

Awesome food and customer service

Friendly staff not crowded !

Love the people, but my hours usually have me using the ATM to make deposits & such. This machine seems to have so many problems, it is often out of service or not accept ... more

I come here weekly and the costumer service is incredible. All of the staff are super kind and helpful. I also got my friend to open an account here and the process was s ... more

When I drive up to the window at the downtown branch to make a deposit or a withdrawal I am always greeted by a lady who remembers me and we share small talk and I leav ... more

Get ready for lots and lots of fees.

There is a reason this bank is so poorly rated. I don't know why anyone chooses them to bank with at this point. If you have only ever banked with them, just be aware the ... more

My favorite shop since moving to Florence! Amazing prices and a very nice owner who is willing to try to get whatever you request!!!

Horrible experience

Expired candy and not the first time

Always a good place to stop and with free rewards you get money back on gas and decent food options from the deli.

Cyndee Oliver is the perfect combination of professional excellence in performing her job and a sincere desire to deliver an exceptional experience to her client. She man ... more