Truist

Jan 24th, 2024

I come here weekly and the costumer service is incredible. All of the staff are super kind and helpful. I also got my friend to open an account here and the process was super simple and easy and the lady clearly explained all of the different options.
Dec 16th, 2023

Held a check that I could have cashed today is my major negative feed back, closed down the downtown location didn't tell any of their members one of my customers is even upset with it and thinking of changing banks, I put more money into the account than that check was for an they are holding it for 7 days an refuse to cancel the transaction so I can cash the check. Don't waste your time trying to even get a 100 dollar loan.
Apr 12th, 2023

Fees like crazy and you want even know they're pulling money out unless you keep a close eye on it.
Mar 21st, 2021

Rude as usual. Stopped banking at SunTrust years ago because of this. Only reason went to visit because family member was going to give me birthday gift. Out of town so no way to give me a check to be able to get money today. Would not talk to family member on phone to get all information needed to give me the money. Family member has banked there for as long as I can remember and has thousands of dollars in there account. Would not allow her to give me money because I wasn't on her account. I am sorry but if I want to give someone money from my bank account that has thousands of dollars in it and I am a long time customer I should be able to do it. My money SunTrust not yours. Her money excuse me not yours SunTrust, Truist whoever you are. Take care of your customers, that's the only reason you are in business. The CUSTOMER. There is a reason there rating is 2.4 stars.
Mar 30th, 2023