Regions Bank

Mar 18th, 2024

Charges fees on cashiers checks when the 6 other banks in the area I do business with dont. Edit in response to reply from owner: Such a corporate canned response...if Regions actually appreciated the feedback they would so something about it. A solution to avoid the fee would be for it to be waived. The only source of frustration I have is the fact that Regions lacks the ability to learn what good customer service is and how to retain patrons. I am already considering on moving my business elsewhere. The teller wasn't even capable of suggestion alternative forms to avoid the fee. A fee for a check which most of the other major banks in the area don't have and the ones that do waive depending on account status...especially for members that are heavily invested in the establishment. A bank can only operate based on members who put significant investment in it so the bank can dole out loans to make more money. The fact that the bank already has terrible interest rates and then in turn has petty fees for members that allow it to operate well is a joke.
Dec 20th, 2023

Oct 21st, 2023

I hate to give one star because the people who work here are great! But I am soooo tired of 1) the ATM being out of order on a very regular basis 2) the mobile deposit has not been working for a while, either! I can't make a deposit after hours! If not for the nice employees here, I would have left Regions a long time ago. If these issues persist, I'll go elsewhere, anyway. I'll have no choice. I have had to pay too many ATM fees and even had an overdraft fee because of your unresolved issues with the ATM and mobile deposit. I do wish that the local employees would PLEASE put a sign on the ATM when it's not working so I at least know before sitting in line. Regions - come on. This is ridiculous!
Sep 18th, 2022

Aug 6th, 2022