Avis Car Rental

Avis Car Rental

Hours

Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM

Chamber Rating

Verified Member
3.7 - (139 reviews)
80
13
5
1
40
Read Our 139 Reviews

Chamber Rating

Verified Member
3.7 - (139 reviews)
80
13
5
1
40
  • Aayush Agarwal

    Avis is basically a scam. When picking up the car, they charged me an extra $14 for insurance, which was not a part of my online reservation. They insisted that it is automatic and they can't change it in the system even when I continued to show them my receipt and repeatedly stated that I didn't add that insurance. When the line of customers grew long, they said okay we'll remove it and just like that, they acquired the ability to not overcharge me. When returning the car, they added fuel charges without telling me. When I showed them before and after pictures of the fuel gauge and that I was literally returning the car with more fuel than pickup, they removed the scammy charges. Just how design is in Apple's DNA, scamming is in Avis's DNA. Be prepared to also not receive the car you specifically booked. They're known to often give you random cars or say that theres no cars available even though you specifically made a reservation.
    Mar 29th, 2024

  • Ajay Khanna

    Avis car was good but they charged for gas even though I was told I wouldnt be charged because they did not fill up the tank when I picked up the car.
    Mar 28th, 2024

  • Preetham E

    Worst place , worst app. They dont accept cash . I donno why . But even hesitate to take money from debit card then whats the point of this rental if they dont accept this kinda payments.
    Mar 18th, 2024

  • Peter Lincoln

    Horrible customer service. Rude, rigid, and made my wife and I feel like a huge burden when retrieving our car. Cars were also dirty. Plenty of other car rentals to choose from in the area.
    Feb 18th, 2024

  • Karen Fuchs

    Friendly courteous and professional service, even received a complimentary upgrade! I have rented from this location many many times over the years, and will keep doing so in future - have never been disappointed! Cars are nice and kept clean.
    Feb 2nd, 2024

Read Our 139 Reviews

About
Avis Car Rental

Avis Car Rental Jersey City operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Contact Info

Questions & Answers

Q What is the phone number for Avis Car Rental?

A The phone number for Avis Car Rental is: (201) 427-7232.


Q Where is Avis Car Rental located?

A Avis Car Rental is located at 129 Montgomery Street, Jersey City, NJ 07302


Q What is the internet address for Avis Car Rental?

A The website (URL) for Avis Car Rental is: https://www.avis.com/en/locations/us/nj/jersey-city/avjc1


Q What days are Avis Car Rental open?

A Avis Car Rental is open:
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: 8:00 AM - 4:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM


Q How is Avis Car Rental rated?

A Avis Car Rental has a 3.7 Star Rating from 139 reviewers.

Ratings and Reviews
Avis Car Rental

Overall Rating

Overall Rating
( 139 Reviews )
80
13
5
1
40
Write a Review

Aayush Agarwal on Google

image Avis is basically a scam. When picking up the car, they charged me an extra $14 for insurance, which was not a part of my online reservation. They insisted that it is automatic and they can't change it in the system even when I continued to show them my receipt and repeatedly stated that I didn't add that insurance. When the line of customers grew long, they said okay we'll remove it and just like that, they acquired the ability to not overcharge me. When returning the car, they added fuel charges without telling me. When I showed them before and after pictures of the fuel gauge and that I was literally returning the car with more fuel than pickup, they removed the scammy charges. Just how design is in Apple's DNA, scamming is in Avis's DNA. Be prepared to also not receive the car you specifically booked. They're known to often give you random cars or say that theres no cars available even though you specifically made a reservation.

Business Response on Google Oct 19th, 2023
Hi Aayush, we are sorry for any trouble you were caused during your recent rental and for your poor experience. We'd be happy to address your concerns with you directly. Please feel free to reach out to us at [email protected], include your reservation #, additional details of what happened a screenshot of this review, and in the subject line reference case #701944 to review further. ~DB

Ajay Khanna on Google

image Avis car was good but they charged for gas even though I was told I wouldnt be charged because they did not fill up the tank when I picked up the car.

Business Response on Google Mar 30th, 2024
We apologize for any issues that you encountered. Please email us your rental agreement number, renter’s name, and relation to renter if applicable, and confirm your phone number to [email protected] Include details of the issue in the email and list “SM #779855” in the subject line. We are happy to help!Xavier

Preetham E on Google

image Worst place , worst app. They dont accept cash . I donno why . But even hesitate to take money from debit card then whats the point of this rental if they dont accept this kinda payments.

Business Response on Google Mar 14th, 2024
We apologize for any issues that you encountered. Please email us your rental agreement number, renter’s name, relation to renter if applicable, confirm phone number to [email protected]. Include details of the issue in the email and list “SM #773929” in the subject line. We are happy to help!

Peter Lincoln on Google

image Horrible customer service. Rude, rigid, and made my wife and I feel like a huge burden when retrieving our car. Cars were also dirty. Plenty of other car rentals to choose from in the area.

Business Response on Google Feb 27th, 2024
Hello Peter! We apologize for any issues that you encountered. Please email us your rental agreement number, and name listed, your relationship to the renter, along with the details to [email protected] please include SM #760478 in the subject line. ~RG

Karen Fuchs on Google

image Friendly courteous and professional service, even received a complimentary upgrade! I have rented from this location many many times over the years, and will keep doing so in future - have never been disappointed! Cars are nice and kept clean.

Business Response on Google Jan 12th, 2024
Hi KarenThank you for sharing the great review. We appreciate the positive feedback. Reviews like yours are most appreciated because it shows we truly care. Thank you for choosing Avis!~SD

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Overall Rating

Overall Rating
( 139 Reviews )
80
13
5
1
40

Write a Review

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