Budget Car Rental

Great car, great customer service. Fast and easy!
Mar 4th, 2024

Based on the reviews I'm seeing, it looks like the service depends on the employees who are working - I guess I drew the short straw, because I don't know the last time I was treated so badly at a business. When I asked who I could speak to about why the gas tank had 70 more miles than it had at pick-up (410) after I filled the tank myself (480 at drop-off), the woman proceeded to explain how mileage works while driving the car (city vs. hwy.) I am not a car expert, but I do know the difference between gas mileage and a full tank of gas. When I tried to explain I wasn't asking about the # of miles I drove, she interrupted and yelled in my face "IT DOESN'T MATTER, YOU'RE NOT GETTING A DISCOUNT," snatched the key from me and stormed off. I was shocked and asked for her name, to which she replied "NONE OF YOUR BUSINESS." This must be standard behavior, because none of the three other employees in the booth bothered to look up from what they were doing. I travel into OMA quite a bit, and I will NEVER give them my business again.
Feb 26th, 2024

It was really fantastic, easy and fast , full respect
Feb 2nd, 2024

Didn't send receipt for 2 weeks after returning the car. Had to call customer support 3-4 times to get the receipt. It seems this location is a franchise and not hooked properly with corporate. Reservations done online don't show up at this center for hours. Past rentals don't show up online.
Jan 18th, 2024

Returned my car last night and they said they said it wasnt full and charged me $74.33 for gas when I had filled it up before I had returned it. Absolutely insane. Luckily I keep gas recipts. Hopefully this can get resolved. I return the car earlier than expected and this is what I get smh.
Nov 25th, 2023