Echelon Property Group

No communication, took my money and won't answer the phone. Scam artists. If you provide me with a phone number that I'm able to speak with a person I'd be happy to reach out
Sep 20th, 2021

Sep 18th, 2021

Sep 16th, 2021

This management group simply does not care. I have lived @ Retreat at Waters Edge for 7 years now. They took over the property last November and I have watched the community I love completely fall apart. Came out this morning to my car surrounded by hypodermic needles. I pay extra to have a spot in the garage. The company has refused to fix the garage door that's been stuck open for 2months, allowing the junkies a place to use. My building has been vandalized so many times in the last 6months because they still havent installed the new locks and security system. We are no longer allowed to send or receive mail from USPS because they havent installed new mailboxes that were damaged because of the lack of security. It is dangerous for my children and I to shower as the water fluctuates from freezing to scalding. The amenities are not accessible. I'm so disappointed. I cannot wait until my lease ends and wish I had the resources to break it early. I'm sure they will reply with a fake sincere response. Asking me to reach out to discuss and find resolutions. The truth of the matter is that will be a waste of everyone's time. I will express my concerns and they wont do anything because they simply do not care.
Sep 12th, 2021

I am currently a resident at the whispering hills location. I have had a good time renting until recent. My AC has been out since April and all I have been credited TOTAL was approximately $200. This is unacceptable to go this long without proper working AC. Michael at the front office seems to be the only person who wants to help out with my issue. I have tried multiple times by EMAIL and PHONE to reach Echelon to resolve this and over the course of a few months of reaching out, no response. Unfortunately, it seems that the echelon group is very active in replying to the Google comments, but calling the number listed or emailing them gets you nowhere. It seems like the most customer service contact you'll get is a reply from a Google comment. I hope that today is different, and that this company does care about it's renters.
Sep 10th, 2021