Chase Bank

Naim Noory _{on Google}

Apr 6th, 2024

Worse manager with there poor management do not use the ATM they are hiding money and stealing u r money , never , ever use the ATM machine

Warren Tichenor _{on Google}

Nov 10th, 2023

Broken lighting - really shady at night. Slow ATM. Did not feel safe. Seems to me this Chase has little semblance to the grand establishment J.P. Morgan used to be back in the day.

Shonufff88 _{on Google}

Jul 19th, 2023

Place was nice, friendly staff. They had cash when I made a withdrawal. The drive thru was weird. ATM lane was roped off, middle lane was plugged with cars and the drive up window says "exit". I was confused, so I went inside. They said the drive thru was available to use.

Grandma Mimi _{on Google}

Oct 6th, 2023

Great staff! from top down at the Chase Bank in Kent Meridian. The branch manager is professional, friendly, knowledgeable and made the process simple and easy. I am aware that the same service can take more than a day at other banks/credit union. My husband and I were impressed. My puppy was happy, too - he was treated with dog biscuits :)
I've seen many "not so good reviews" about Chase Bank, but so far our experiences have been wonderful. We have been customers since 2022. I've gone to Burien branch, Southcenter branch and today we were referred to Kent Meridian branch. All of the branches provided great customer service and staff are friendly and professional.
We were provided with the superb service at the Chase Bank in Kent Meridian. The branch manager Lu went above and beyond providing the service we needed. Lu was kind enough to help us between calls, so we didn't have to wait long. Max was great/ knowledgeable and we will continue to work with him during the upcoming months.
Also, we were welcomed as we walked in by a man behind the counter and informed of a quick short wait. He was friendly and courteous.
The branch is super clean and welcoming. It even has a table for kids to entertain - stickers and drawing, etc. and a cookie jar. The place is neat and very well kept.
What a great branch!!!
T, Vicki and Elfie