Kent, WA Bank

Great people and service.

Initially this was a different rating but the manager contacted me and we are working on clearing up the confusion. I have always gotten the best customer service in pers ... more

This is a very friendly bank with a homelike atmosphere. A pleasure to do business with them...

Really bad customer service Priyanka treating customer like personal enemy

This bank is horrible. I had a Columbia account for years, then Umqua comes in and takes over. I spent over an hour on two different lines trying to get a hold of custome ... more

I recently visited a KeyBank branch and was taken aback by the negative atmosphere. No one greeted me, and the manager, Sarah, was incredibly rude to her staff. She never ... more

I like that the ATM allows you to choose the bills you want.

Love it to see people who take care of you. I came to this place after failed to open an account with most banks that I know. I asked Lori if I could open an account with ... more

Worse manager with there poor management do not use the ATM they are hiding money and stealing u r money , never , ever use the ATM machine

The horrible service on this place , they make racism and discrimination to clients

All should be careful using the atm at the Kent branch, when it brakes down and does not give you your money, the bank will not fix the problem. Your atm, your problem.

Horrible service made me wait 30 mins plus just to withdraw my taxs under 2k All around bad service waist your time and they are saposed to work for you , go to a differe ... more

No drive through lane open. I have severe copd can't walk in to bank. No manager available and no business card so couldn't speak to him or her. Discrimination to a senio ... more

Good service

Pay for items

I was there at 1:02 p.m. today and they just looked at me lol. Life can be hard you know. I will find a new branch.

Looks good guys

Friendly and nice the place is very clean and my orders were right and on time !

Sandy is very friendly and professional

Can't say enough about how much we appreciate Christina, Maria, Anton and the entire staff at Covington Legacy. They have helped us with all of our banking needs since th ... more

Terry Chen is a really good banker, super patient, super attentive, and really considers his customers.

Rude people in this location . They are more worried about chatting with each other than the customers need. They make you feel like they are doing you a favor when the r ... more

Sima Marzi she is the best worker there she is kind and helpful in the bank and a very good way of talking with a customer

I go here for Sonia Esmail, she has been helping wonderful to work with. Thank you Sonia !

Jared Logan is amazing he helped me very quickly and got everything done that we needed 10/10 recommend very nice guy and very prepared to get the job done !

Trash bank!!! hidden fees every where shut Nuvision down do not do business with these crooks!

Personally I just wanted to show the company one of their drivers who "blocked the box" of this crosswalk, in the highest traffic area of UW, for long enough that two peo ... more

Worse management , always if u use ATM they stocked 10/20/bills not able to choo100 bills