Bank of America (with Drive-thru ATM)

Dec 25th, 2023

Can't say enough about how much we appreciate Christina, Maria, Anton and the entire staff at Covington Legacy. They have helped us with all of our banking needs since the branch opened, always with a smile. This includes mitigating our account breach during covid and helping us resolve issues when the Bof A corporate customer service center would not or could not provide support due to their dysfunction, which is consistent and considerable. Just call the CLbranch instead of the 800 number, they get it resolved. They are wonderful. And no, I am not connected to Bof A in any way other than my banking and investments.
Dec 6th, 2023

Just look at the reviews. It is sad that a place like this calls itself a bank. The manager Tony Lombardi won't provide a business card with his name when I made a complaint. I suspected it because he gave me a fake name. After waiting for a long time in the lobby he gave me the district manager's card. The front counter teller wouldn't speak to me in proper English in order to mock my accent. I have been in this country for 25 years and have a college education but for her my accent is enough to dismiss me. It was painful to deal with this sort of treatment. What's worse is that I'm not the only one. Why would anyone bank with these people they are truly terrible and a nest of bigots.
Nov 7th, 2023

The team have been always friendly and helpful. Many times deposited with help tellers and they did perfect service. Today i had difficulty with deposit check through mobile application and Maria helped me to do that during busy rush time. She was super knowledgeable and friendly. Thank you!
Nov 2nd, 2023

I wish i can give 0 star. The machine second time ate my debit card. I put money to my debit card and it showed me that transaction was not completed. Gave my card back, but didnt put money to my account. I should give my team salary today and it ate my money, i tried to call a several times to number that they gave me but there are long waiting line. Went to Bank of America tried to solve this problem, but no one helped me. Thats why it is my last day i use Bank of America debit or credit card. Definitely change my bank.
Sep 20th, 2023