Glen Allen, VA Bank

Simply the best bank ever. Ive moved out of state and Im still banking with Essex Bank because I dont feel comfortable having my money anywhere else. This branch, in part ... more

Went above and beyond to take care of my situation. Thank you Jim for being so great to work with. I highly recommend this branch!!

This bank is so annoying I can go to my local branch and they cash whatever checks I have (whether theyre signed over or not) however this bank always tries to argue wit ... more

BEST BANK EVER! SO FRIENDLY. THEY GAVE MY KIDS CANDY THEY ALSO WAS WILLING TO HELP ME 1 MIN. BEFORE CLOSING.

Problems since Essex bank was purchased. We have a loan that we paided with rental accounts they changed to automatic withdrawal from there checking account with no notic ... more

The staff are incredibly rude and act bothered when doing simple transactions. Take the five minutes drive and go to west broad Truist where theyre respectful.

I was sent to another Truist bank by the teller which was a housing development. I didnt appreciate that at all& I followed the GPS explicitly!

The teller was a jerk and she seemed like she didnt know much. Seriously thinking of leaving this bank because of the horrible customer service at this location.

Love this bank. Everyone is very friendly.

Jay Lewis is the best you can work with on your home loan.

Free ATM but in the morning the sun shines on the screen so you can't even read anything.

It has been great experience working with Towne First Mortgage, the whole process was smooth and pleasurable.

Terrible service. Took 20 minutes to be helped. Will not be back to this branch!

We have had nothing but good service with our business accounts at Atlantic Union.

Grace Moore was very helpful and resourceful. It made biz banking with BOA a breeze. Thank you.

This bank is one of the BEST financial bank institution in the region. Why? 1) Best customer service 2) Bank associate listen to the customer and provide best solutions o ... more

Terrible lines, long wait, no tellers stay away!!!!!!

Terrible lines. Not enough staff. People going to lunch instead of reducing the lines, inside and at drive through!

1 teller while people at desk offer no help. 2 people left so far one stated she had been waiting over 40min..she was in front of me and left...manager gives merchant ... more

Best bank experience!!

Have provided excellent customer service!

Pro: highest interest rate I've ever earned for a checking account with a Visa debit card: 5.10%! Cons: if you have to call them for any reason, you'll wait 30+ minutes j ... more

Inside the branch is closed… The ATMs aren’t working… And only one teller line is open… Why is this branch even open if it’s not even serviceable? ... more