Truist
-
10170 BROOK RD
GLEN ALLEN, Virginia 23059 - (804) 614-3380
- Website
Hours
Chamber Rating
-
Big Boss
The teller was a jerk and she seemed like she didnt know much. Seriously thinking of leaving this bank because of the horrible customer service at this location.
Mar 12th, 2024 -
ralph mills
Drive through not opened as advertised. I arrived at 5:24 p m.
Mar 5th, 2024 -
Amy Montez
I agree this bank does not care about its customers. I currently have 3 accounts here, 1 is business. They put debits through before credits, so they can charge you numerous overdraft fees in the same day. Nothing even has to clear first. Now I am negative my car loan, but they don't care. I will be moving ALL of my accounts as this bank will no longer be taking my money.
Sep 5th, 2023 -
Alfred Shapiro
Helpful staff guided me to the right financial product for my banking needs
Jun 17th, 2023 -
Jef VanZile
BEWARE OF DECEPTIVE BANK PRACTICES! Their website is designed to hide scheduled payments for auto loans. If you're unsure of whether or not you've scheduled one, it will appear you haven't. So you schedule a second. Then if you can't afford to make 2 payments in one week - they charge you $25 for insufficient funds. Customer service is aware of this, but has no authority to waive this fee. Nor do their managers, or anyone in the branches. Even if you submit a complaint to the CFPB - their "Client Advocates" are authorized to close your case without taking ANY recourse. This is a deceptive bank, that preys on it's own customers, and is held accountable by no one. DO NOT BANK HERE.
Dec 24th, 2022
Products
- Checking
- Commercial
- Credit Cards
- Loans
- Mortgage
- Online & Mobile
- Banking Accounts
- Personal Savings
- Small Business Banking
- Wealth Management
Services
- Deposit Transactions
- Direct Retail Loans
- Credit Cards/constant Crd
- Business Loans
- Night Depository Service
- Mortgage Loans
- Insurance Services
- Investment Services
- Treasury Services
- Trust Services By Appt
- International/retail&wire
- Leasing Services By Appt
- Cash Management By Appt
- Foreign Currency Exchange
Languages
- English
- Spanish
Questions & Answers
Q What is the phone number for Truist?
A The phone number for Truist is: (804) 614-3380.
Q Where is Truist located?
A Truist is located at 10170 BROOK RD, GLEN ALLEN, Virginia 23059
Q What is the internet address for Truist?
A The website (URL) for Truist is: https://www.truist.com/branch/va/glen-allen/23059/10170-brook-rd?cid=local-seo
Q How big is Truist?
A Truist employs approximately 20+ people.
Q What days are Truist open?
A Truist is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Truist rated?
A Truist has a 2.1 Star Rating from 7 reviewers.
Hours
-
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Ratings and Reviews
Truist
Overall Rating
Overall Rating
( 7 Reviews )Big Boss on Google
The teller was a jerk and she seemed like she didnt know much. Seriously thinking of leaving this bank because of the horrible customer service at this location.
ralph mills on Google
Drive through not opened as advertised. I arrived at 5:24 p m.
Amy Montez on Google
I agree this bank does not care about its customers. I currently have 3 accounts here, 1 is business. They put debits through before credits, so they can charge you numerous overdraft fees in the same day. Nothing even has to clear first. Now I am negative my car loan, but they don't care. I will be moving ALL of my accounts as this bank will no longer be taking my money.
Alfred Shapiro on Google
Helpful staff guided me to the right financial product for my banking needs
Jef VanZile on Google
BEWARE OF DECEPTIVE BANK PRACTICES! Their website is designed to hide scheduled payments for auto loans. If you're unsure of whether or not you've scheduled one, it will appear you haven't. So you schedule a second. Then if you can't afford to make 2 payments in one week - they charge you $25 for insufficient funds. Customer service is aware of this, but has no authority to waive this fee. Nor do their managers, or anyone in the branches. Even if you submit a complaint to the CFPB - their "Client Advocates" are authorized to close your case without taking ANY recourse. This is a deceptive bank, that preys on it's own customers, and is held accountable by no one. DO NOT BANK HERE.
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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