Wichita Falls, TX Bank

Spade Hodges and the team at First United made purchasing a house super easy!

The best

Thank you for the awesome customer experience provided by John and Mona!! You all are amazing!!

What a great experience. Rena that handles new accounts was just super, very friendly and professional. Just got a cd with 5.09 APY for 18 months. I rarely write reviews, ... more

Always polite and helpful

Always enjoyable to walk-in or drive through. Great and friendly staff! Great place to bank.

My income is nothing to write home about. I'm disabled & receive a check once a month. At that time, I go into the lobby to do that month's banking. The tellers are alway ... more

The biger branches are pretty good but the one downtown is extremely slow only one tellerost of the time.

Changing over from First Capital and its been a nightmare! The FCB was bought out and everything of course has changed but I have been there twice and on the phone for 2 ... more

Terrible and slow customer service coupled with predatory practices makes for a bad bank. In addition to the fact that my wife has been unable to change her name since we ... more

Worst bank I've ever used. Won't let me use my card on things I purchase every day without a fraud Alert being sent to my phone. Yet I go to the carribeans, my card gets ... more

Never will I use chase again Ive been in texas for and month now and I was supposed to get my debit card in the beginning and havent received it I ordered an new one beca ... more

Since when is it okay for tellers to talk about their cell phone pictures and trial tribulations while customers are standing right in front of them. No greeting .. no sm ... more

Peaceful environment with friendly service.

I want to open an account here, and tried calling to get information (for over half an hour). No one will even pick up the phone.

They are the best in town both Cindy and Paula love them ladies so much. Always helped me out in my time of need . Always recommend them to everyone .

Fantastic loan approval process and very competitive rates

Great friendly customer service

Always pleasant and helpful. Thank you for all that you do.

fast and friendly

Worst banking experience possible every time, the customer service absolutely poor, and they do nothing but waste your time, please save yourself a headache and go to any ... more

Seems like a lot of effort to do a wire transfer. First you and give wire instructions. You are on phone answering a bunch of questions and do a doc U sign. That's 20 mi ... more

Main branch closed 20 min early so they could go home

They aren't open past 5:30pm.

Andrea Holt was recommended to us by a family member who had just completed a home refinance with First Bank, and also by a good friend who is a realtor in Wichita Falls. ... more

They do not break 100 dollar bills into 5s or 10s unless you have a business account. But the other locations do. Hmm. Well hello Texoma CCU That particular location poli ... more

This bank shouldn't even be in business. The other night I checked my balance and tried to pay electric bill. The bank labeled this suspicious activity and closed the acc ... more

I would not bank at this place if you have 2 different account because the resource was say that I was on my dad's account he was the number one account holder I opened u ... more

Just like most other 7Elevens

I have used the Old Iowa Park location for many years and have always received wonderful service. I am within less than a mile and would hate to have to use any other lo ... more

This bank and its staff is very helpful and friendly The people here are very easy to talk to and listen when explaining your needs. Dlynn is always available to help w ... more

Honest caring people.

Very rude and unprofessional staff. Drive through tellers like to act aggressive and escalate situations.

I win every time I play this game