Union Square Credit Union

Bob Stuyck _{on Google}

Apr 3rd, 2024

Seems like a lot of effort to do a wire transfer. First you and give wire instructions. You are on phone answering a bunch of questions and do a doc U sign. That's 20 minutes. The you have to then wait for a second person to call you for verification? Why can't you varify with first phone call? Then there is a convenient fee of $25.00.

William Cox _{on Google}

Feb 20th, 2024

Screwed over a house bound senior who had been a member for years. This place is evil.

Quinton Neighbors _{on Google}

Aug 7th, 2023

The experience I had with your institution has been nothing short of a nightmare, from start to finish.
To begin with, I discovered that a bank account had been opened under my name without any authorization or knowledge on my part. This blatant violation of privacy and financial. As a reputable credit union, I expected Union Square to uphold the highest standards of integrity and respect for its customers.
Furthermore, when I decided to close the account after selling the car from which it was created, I yet another Despite best efforts to transfer the remaining funds out of the account, I was shocked to find that money was deducted without any explanation or valid reason. This unauthorized deduction from my hard-earned money only added insult to injury.
To make matters worse, I was forced to endure a two-month waiting period before finally receiving my money. This delay in releasing my funds is in and customer care the part of Union Square Credit Union. As a customer, I deserved prompt and efficient service, especially considering the circumstances surrounding the unauthorized account creation.
Union Square Credit Union's actions have not only caused me significant inconvenience but also eroded my trust and confidence in your institution. It is disheartening to witness such disregard for customer rights and financial well-being.