San Antonio, TX Telephone Company

They scammed me, this store is very bad

Definitely going into the store from now on. The staff here was super helpful, regardless of the fact my issue could not be resolved(which wasn't their fault), they WERE ... more

The gentleman that assisted us was very professional and on point He had the phone and accessories in store. Would recommend this store located on Goliad Rd/Pecan Valley ... more

Have employees that don't listen well at all

Ozzy was very helpful and answered all the questions I had. Went in to have my broken phone fixed or replaced and he let me and my husband know we were good for an upgrad ... more

Had amazing customer service with Clarissa. She sold me a new phone, glass protector, case, watch, and earbuds !"This salesperson was like a human emoji - always engaged ... more

This metro has been over pricing chargers screen protectors you name it, ever since new employees or management I wouldn't recommend to go their

Great service fast friendly..Rafi, was great person helpful...

Stoked to be helped by Caroline who helped me out with my service transfer. Shes a star employee!!

Was assisted by Lizzy, great service every visit of mine!

Very friendly and supporting crew. Two thumbs up

Ahmad was very helpful and professional. Highly recommend him for his expertise.

Always professional and always helpful!🌹❤️

I would like to let you know that Jessica Mercado is doing a great job I like how she answered all my questions thank you you Jessica

Polite, professional, friendly.

just grabbed a great deal on a free phone

Very helpful people at this store

Noor went above and beyond the call of customer service. He answered all my questions and concerns with prompt reassurance and acted accordingly to the service of treatin ... more

Talked to jackie , shes the best customer service ive ever in my life got at a phone company. Shes friendly , just seems to be happy ! I let her know i was on a budget & ... more

Excelente customer service

So service is always phenomenal at this location. I am constantly updated with ongoing specials and deals just because they know how to keep the conversation going. Even ... more

Very helpful and knowledgable.

Thank you to Johnny the mobile expert! At T-Mobile for helping me get the phones I love very friendly and helpful! 5 stars!

I have been a customer for 7 years and now I went to this place to add a new line and when I was about to sign I refused because the price that they had told me before on ... more

Jose was new at his position but he showed great knowledgeability of helping me purchase a new phone and transferring my data from my old phone to the new phone at T Mobi ... more

they offered me a promotion that they never fulfilled the seller gabe offered me a promotion that had not started, they charged me the amount of the phone of $30 when he ... more

Alexis is the most helpful person at T-mobile! We needed a new phone and she helped us choose the right one and the best plan for us. Thanks Alexis!

Natalie was great, she help me with Everything, she was patient.She is an Awesome young lady

Trash customer service at this location especially on this Sunday! DISAPPOINTING the kind of people they hire

Poor service I would NEVER recommend anyone to buy at this store. First they dont know how to connect the product they sale, second they have you coming back and still do ... more

Very good place to buy a phone

Associates knew their shi....stuff. Quick and informative response. Solved my issue with just a glance

For small businesses, IT is essential. When technology fails, your business fails. Benny provides great customer service and expertise. I would highly recommend him to su ... more

Te engañan diciéndote que los protectores y micas ya vienen con el celular o que traen descuento y vienes pagando $$ 50 dólares por el case y la mica de cristal y no m ... more

Not helpful

Very helpful and great deals!

Aamik was so helpful and assisted me with my concerns promptly and made sure that I was fully satisfied before leaving. I recommend this location to anyone in the future ... more

Thank you Yessie and Amanda for your great service . You are both great assets to T-MOBILE. Keep you the great service. 1/23/21 I want to thank Amanda once again it's a ... more

Extremely Patient with us when it took a couple hours to switch us over. Thank you Gabe and Kyle for helping us.

Just left this store they are very helpful and kind. Great customer service and honest.

Kyle and Iaunna have been very helpful to me. I have been a customer of this T..Mobile for a long time. They have been very helpful to me every time i go there. I never h ... more

Disappointing, I have had my current line for 2 years. This week I filed my first claim through my tmobile insurance and saw my protection included add on perks. These we ... more

Amazing service from staff

They lost my phone when I did the trade in policy. So T-Mobile charged me for the phone. They couldnt even fix it. Now IM PAYING EXTRA on my bill: but THEY lost the phon ... more

I go there once a month to pay my bill! And they are awesome!

Helpful and kind!

Excellent service, in and out quickly !

Bad customer service, the guy was rude and not helpful. I tried to switch my son’s phone to Metro because he needed a new phone. I’ve seen some good phone deals onli ... more

Great!

the guy with glasses was very friendly and knew his stuff. thanks for getting me a phone i would enjoy