Dallas, TX Consumer Electronics

Dont go to this store !!!!! I work there for about two weeks and the owner of the store (Ms.dolly ) told me to round up the taxes to 18$ plus on top of the price she adds ... more

Best costumer service ever!!! Ali help me a lot. Thank you.

Jason is so terrible. He has a very bad attitude and doesn’t want to help the costumer

Great costumer service!

Ali was a great guy to work with, very knowledgeable about phones. He provided great service as well as the other young lady there. I always go to this specific Metro for ... more

Christian Munoz was outstanding in not only solving our problem but he was helpful, knowledgeable in the resolution options and very professional. I would recommend Chr ... more

Ok

Been with T-MOBILE a long time and it just keeps getting better

Pathetic excuse for a store. No customer service. Wont answer the phones. Pure garbage

I have nothing but good things to say about metro PCS

Text messages sent to me are never received and lost forever if my phone is off or I have no bars. How many texts did people send and thought I got?...SAD

My experience was magical. June has an amazing personality and smile. Leo was great at answering questions even though I did not switch over to AT&T because T-Mobile had ... more

Very good service, very friendly

Went in this location a couple of weeks back. My daughter was having an issue with her iPad. Raul and Delilah helped us and were amazing. They were both knowledgeable, an ... more

Made a deal on something they had posted on facebook marketplace and drove from Grapevine to the shop and the rescinded there agreement when I tried to buy it along with ... more

they were really nice and they were fast working

Alex took his time and helped me out with my problem. Ty

I switched to T-Mobile home internet from Spectrum. The guys at this store set up everything. All I had to do at home was plug in the router and sign in to the new servic ... more

Good deal!! 2 free phones!!

The guys were great. Helpful with everything. Explained everything so we walked away with the best deal with a full understanding of how it happened plus accessories. Wou ... more

At some point MetroPCS has increased the convenience fee from $3 to $4 without informing their customers. Typically I'll pay my account online and was unable to do so tod ... more

Worst service there were available employees yet they put me on a waiting list.

very good

A lot of attention

They always help me

They are usually busy here and there was really no one in there this day , they will only do their job here are basically not very friendly or smiling , it is what it is

Sergio provided me with outstanding customer service today. I appreciated how thorough and knowledgeable he was with the process of upgrading my phone. Although I current ... more

The gentleman who helped was very courteous and knowledgeable. He solved my issue very quickly

I love the repts there

Hi I just wanted to publicly express my sincere gratitude to my Team Expert Christian with T-Mobile. Christian really helped me accomplish what I wanted an I totally appr ... more

Good selection on phones and data plans. Knowledgeable employees. Friendly atmosphere.

Thanks to Sp for taking care of me today needed a phone asap an he had just what I needed for the right price thanks Sp go shop at Metro at East Ledbetter.

This particular is a treat for me ... These people help u like well like they are JESUS I have never experienced a better metro PC's store in my life and thank God for th ... more

Great experience with Miranda. A huge help with switching phones.

Walked right in payed my bill an left simple an easy less den a minute

Quick, friendly service!

Very good service. Good prices customers very long time God Bless you'll.

When you go in and make cash payment the store owner only reports partial payments and makes changes to your account making it look like you still owe on your account. No ... more

Bad company

Brandon was a really nice help and I do recommend him as your mobile expert and I did enjoy the service and I had a really easy and quick time to get are data and a great ... more

Ive been to SEVERAL AT&T stores across DFW because they constantly gave me the run around. However, when I came to this one, I was in and out quick, and the customer serv ... more

Quick service. Friendly people!

Robert and Matt were extremely helpful in identifying the problem I had and providing multiple solutions at a great value. Will continue to use them moving forward!

Wasn't that impressed with the service

Super rude over the phone , just refuse to make a sale.

Thanks angel for helping fix my service!

Came in for phone diagnostic. Set up an appointment for replacement phone. Missed the appointment now we have to go through the entire process again three hours worth at ... more

Had an appointment set for 4:15 to see what was wrong with my Apple Watch. I was already in the area so I stopped on by and they went ahead and took me around 1:30. Todd ... more

Probably the best customer service we have ever experienced at a Verizon store! Jesus and Daniel are great to work with. They are upfront about the pros and cons of produ ... more