Austin, TX Dry Cleaner

Great eco dry clean or just to wash and fold clothes for a great price love they don't use harsh chemicals

I’ve been here many times for alterations and they always do a great job!

The people at this location are so nice and they know you by name.

This place rocks! I am a restaurant manager and they get all of the stains out of my shirts!

Super kind man at the front. Helped me when I came in last minute and had it ready for me the very next day. He got the pen ink I've been struggling to remove from my whi ... more

Excellent experience! Will come back!

Excellent service!!! Every week my clothes look perfect.

Have used Cathy's for years, was suprised to see a note on the front door this morning (May 1) indicating this location is closed and the staff has moved to Star Brite Cl ... more

Always a great job

We've been customers for about a decade, and happy with the service provided. Since the move to the new location however, service and employee attitude has plummeted. ... more

All I can say it was a overall great experience, I would recommend to family and friends.

Unbelievable care and attention is payed to each garment and you can tell when you get the finished product that there is a lot of experience in this business.

Friendly service and they fixed the Heavy Starch situation!!

It was the first time going there. I was surprised that the dry cleaning isn't done on-site. I was satisfied with this service besides not having on site capabilities.

After 20 years of doing business with Reid's (8 in this location) I'll be taking my business elsewhere. Weeks ago, I dropped off dry cleaning. When I went to pick ... more

Prompt and on point!

We brought my husbands favorite jacket to have the worn out zipper replaced. The replacement is perfect it was done in a timely manner and just in time for our freezing ... more

Best quality dry cleaning Ive ever experienced. I trust them to take care of my most delicate fabrics. Its also a multigenerational, family owned and run business. 100 ... more

Quick and efficient service. Highly recommend.

Outrageous prices, charged me $15 per shirt Never going back again

Best customer service ever!

Fast service!

Great service, quick turnaround.

I took an order to clean my shirts and shoes. I had shown the shoes and what needed to be polished. order was ready on Friday. Upon pick up I was unhappy with the shoes, ... more

Service: Wedding gown cleaning

I took three pairs of jeans there for mending and they did a horrible job. They had the jeans for over two weeks, sent me a message they were done then when I went to pic ... more

Quick and on time. Very reasonably priced too...

Did an awful job on my tuxedo shirt. Looked like a clown at the wedding I attended. It is a shame this is the only downtown dry cleaners.

I had planned to go Saturday morning at 9:30 and when I got there they were closed. Hours posted on the door and online indicated 9am opening on Saturdays. Hopefully it ... more

When my apartment flooded, my insurance company, Assurant, told me to use this company. They told me CRDN would look at the damage and determine what needs to be replaced ... more

I'll be going BACK to Rick's!

Star Brite is one of our favorite things about living in this neighborhood- and there is a lot to be thankful for around here! They have amazing hours, same day turnarou ... more

Took over a month to dry clean a simple jacket/very overpriced.

Staff is great!

I used Westbank delivery service and all of my clothes arrived smelling like cigarette smoke. The company's only purpose is to clean clothes and this is absolutely unacc ... more

You are allowed to be closed for bad weather, if that's why you're closed. However, I require you to call each of your customers whose garments were due that day. Remembe ... more

Ive been using them for years. But accountability they dont have. They lost 2 piece of garments of mine that costed me more than a little. They wanted to give me store c ... more

Very professional, always good work and done quickly

Good people doing good work

The 15th Street location is permanently closed.

I've had pretty good service with Reid's for the past 6 years now. From time to time I've had a white uniform shirt have a stain but they have always fixed th ... more

I've been using Reid's for 25 years. They have a new policy in place where individual stores are NO LONGER ALLOWED by Travis Reid (the owner) to distribute forms to reim ... more

Great customer service and always great work on our clothing. Appreciate this location - close to home and so convenient!

Edit: After taking the jacket back to Star Brite, an employee took the item, gave me a new ticket and took my number so that the owner could contact me to discuss this is ... more

Flawless service and great attention to detail

I had my sons suit dry, cleaned here and came to pick it up the next day, it was very important that I get it because he had an event the very next morning. When I got th ... more

One of my suits got damage, I sent pictures, tried to contact the manager many times but I never got any news from him. If they take care of costumers same way they take ... more

They just closed their business and I still have clothes I'm trying to pick up. No notice AT ALL.