Franklin, TN Car Dealer

Easy check in, nice service employees.

Akija in service communicates incredibly well and the overall service experience was superior to any dealership experience I've ever had. Will definitely be back.

Multiple bad experiences with poor communication. Each time I need help, no one seems to know what is going on where my car is. The people are nice enough, it is just dis ... more

One of the best experiences weve had with a dealership. Highly respectful sales personnel.

Sales assistant was very helpful and answered all questions - five starts would be awarded to him, but detailing on the car was not done thoroughly.

Great service

Great service and friendly staff.

I did not have an appointment but they got me right in for an oil change and tire rotation! Nick was my service advisor and was awesome!

I trust the people here. I know every time I have a concern with my Forester or just need an oil change they always provide high quality service. Last week I called about ... more

Great experience with the Tesla team always. From the sales rep to the technicians.

Alex and the manager at Volkswagen were amazing to work with! I am so happy to lease a brand new 2024 VW Taos SEL. Thank you for your awesome service!

After weeks of car shopping, we got the best deal here out of anywhere we had looked and not only that, but the people here were amazing! They were all so helpful and kin ... more

I had the most life-changing experience here with Feras. My car had been totaled, and I desperately needed a newer, reliable vehicle without breaking the bank. Feras has ... more

Never had a good experience here. The first time I came they told me my car wasnt starting because I was using the wrong key. I only have one key to the car and this is i ... more

Absolute bozos. They gave us the wrong car back and we needed to leave urgently. We weren't able to get it back for a few days.

Hands down Ray is the best salesman around! I was interested in a car that was the lot in Atlanta. He had the car delivered on a Sunday and we closed the deal AFTER I ta ... more

The Rep. was very friendly, helpful and knowledgeable. He did great work.

This is not the first poor experience Ive had with the Lincoln service dept. both have been with Anthony. Last time ( awhile ago) I left worse than I came in with 4 low ... more

I had an unbelievable experience with Bradley and the rest of the Monarch team. From start to finish, it was a perfectly smooth and enjoyable process. They now have a new ... more

Highly recommended, great value and knowledgeable staff. A+

They were very quick and honest with a quote of work that needed to be done. I would recommend them for service needs.

Sam did a great job walking me through what the mechanics were working on. He was very clear and precise. He didn't try to make me buy something I didn't want to either.

Jerry is a fantastic Service Representative who always works to help me get the service I need and identify the service I don't need. He's kind, professional and always f ... more

I owned a 2018 Toyota Tundra. Toyota Of Cool Springs has done all of my service since its original purchase. I think that speaks for itself in terms of the quality of car ... more

Ironically was laid off on Monday back in August 2022 for business needs after I spoke with Ford Human Resources about FMLA retaliation the previous Friday. I am retired ... more

Person taking care of me was great. Thank her so much.

I brought my 2019 F-150 in for an issue with my sunroof and transmission shifting harsh. Thankfully, both were still under warranty. Danny Paiz, took care of me. He liste ... more

Very friendly staff. Work completed on time.

Great service, super responsive

Most trustworthy of the 4 dealerships I visited in the nashville area. Very helpful and communicative.

When is the best time to call your 888 number? I keep getting hung up on and the mailboxes are full.

Friendly service and customer rep is trying to find the best selection for you