Infiniti of Cool Springs
Hours
Chamber Rating
-
Cretia Henry
Great service
Apr 10th, 2024 -
Santi Mounivong
Out service guy, Terron was very knowledgeable and efficient. He listened to what I was trying to explain (female version) with what was going on with my vehicle and understood right away. He updated me throughout the whole process. Made it painless. Wonderful team there!
Apr 7th, 2024 -
Amy Poland
Apr 7th, 2024 -
Camille Brecht
Excellent service, work done fully explained before hand, electronically communicated process, great service when I went to pick it up! Love this service department!
Apr 7th, 2024 -
Carl Porter
We ussually get great service from here. But this time we felt rushed and unappreciated. The service itself was good but the attitude of the employee was not good. We had a rodent issue and come to find out it was covered by insurance. The service guy said they never really dealt with that before. Which is fine but dont try to rush payment when we all know insurance has there own process they have to do for approval and release of the payment. They gave us a loaner car which was great but dont call us as soon as the work is done and tell me I only have till 9am the next morning to get your car back and pay. They always give us a loaner car and have never done this before. Maybe the service guy was having a bad day but dont take it out on the customer.
Apr 8th, 2024
About
Infiniti of Cool Springs
Welcome to Infiniti of Cool Springs. Whether youre ready to buy or just thinking about it, we have tools on this site to help you with all aspects of buying a car. Browse our inventory, get a quick credit check or view our specials here at Infiniti of Cool Springs. Our large inventory and wide selection of models, along with competitive pricing, allows us to make you a great deal on the Infiniti of your choice. At Infiniti of Cool Springs in Franklin, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or pre-owned, we're here to help with your vehicle search.
Contact Info
- (615) 988-7628
- (615) 988-7628
- Website
Specialities
- New and Used Infiniti Sales and Service
Questions & Answers
Q What is the phone number for Infiniti of Cool Springs?
A The phone number for Infiniti of Cool Springs is: (615) 988-7628.
Q What is the internet address for Infiniti of Cool Springs?
A The website (URL) for Infiniti of Cool Springs is: http://www.coolspringsinfiniti.com
Q What days are Infiniti of Cool Springs open?
A Infiniti of Cool Springs is open:
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Sunday: Closed
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Q How is Infiniti of Cool Springs rated?
A Infiniti of Cool Springs has a 4.6 Star Rating from 1504 reviewers.
Hours
Ratings and Reviews
Infiniti of Cool Springs
Overall Rating
Overall Rating
( 1504 Reviews )Cretia Henry on Google
Great service
Santi Mounivong on Google
Out service guy, Terron was very knowledgeable and efficient. He listened to what I was trying to explain (female version) with what was going on with my vehicle and understood right away. He updated me throughout the whole process. Made it painless. Wonderful team there!
Amy Poland on Google
Camille Brecht on Google
Excellent service, work done fully explained before hand, electronically communicated process, great service when I went to pick it up! Love this service department!
Carl Porter on Google
We ussually get great service from here. But this time we felt rushed and unappreciated. The service itself was good but the attitude of the employee was not good. We had a rodent issue and come to find out it was covered by insurance. The service guy said they never really dealt with that before. Which is fine but dont try to rush payment when we all know insurance has there own process they have to do for approval and release of the payment. They gave us a loaner car which was great but dont call us as soon as the work is done and tell me I only have till 9am the next morning to get your car back and pay. They always give us a loaner car and have never done this before. Maybe the service guy was having a bad day but dont take it out on the customer.
Overall Rating
Overall Rating
( 1504 Reviews )Write a Review
Infiniti Dealer Near Me in Franklin, TN
INFINITI of Cool Springs
Franklin, TN 37067
(615) 567-7903 ( 2082 Reviews )