Parma, OH Financial Services

This is Not my home branch that I usually use. I stopped here one day to make a withdrawal. I mentioned to the teller that My account received some fees that I did not un ... more

I'm very grateful for their services! Melissa helped me out a great deal and I would recommend anyone needing their taxes done to go to her. Again thank you for all your ... more

I have been loaning here for at least 8 years. I have always been treated with respect. Dani and the other girls have had super busy and visibly stressful days and client ... more

Do not bank here. ATM barely works. The workers dont know what theyre doing. Horrible experience. Never again.

Just made my first purchase at this bitcoin atm which was near me. It is in the Pharma Tobacco store.

I just met with the manager Tayler Toensing(sic) and she was great. I had to have debit cards replaced and she had me in and out in 10 minutes. Very efficient.

Awful customer service. No one knows what is going on with over $50k in play. Such a regret I even involved my finances with this business.

Mike and the team did an amazing job...they were very patient, kind, and understanding. Mission Accomplished. We are very happy!

Payed my loan off got my title less than a week

Professional

No longer a Citizens bank.

Thank you Christy for all your help with my many questions I do hope you are here when I return to set up my account

Deposited a check. Check cleared on a Monday and was told $100 would be available until the check cleared. That never happened. "Funds will be available Tuesday at 9am" t ... more

They are very professional I loved it

Friendly staff, quick transactions

Great service with a smile

One teller has to do everything, long line.

Called twice no answer, drove up there and no one even bothered to acknowledge that I was standing at the counter for over 11 mins. They all were probably helping a cust ... more

Very professional services Excellent time done quickly

I had a great experience here doing my taxes. I will always come back here to get my taxes done.

Horrible service

Ive noticed that when they have a line of people in there, they have employees standing in the lobby, making petty conversations with people and directing them to an ATM, ... more

I have been with this credit union for several years. I applied for a loan recently and was denied. I applied with another credit union and I was approved. Some of the e ... more

Positive: Professionalism, Quality, Responsiveness, Value

The lady was making me upset she seems like she didn't know what she was doing not to friendly don't know if I will use you guys again

The most polite, efficient and respectful customer service ever! Thank you!

Very disappointed. When I went there for the first time to change change. The staff told me that I need to open an account. So that I can change the change, so I opened m ... more