Rochester, NY Apartment Complex

Great experience with the property staff and move in!

Great place to live in live the apartment

Stuff just dont add up around here

absolutely cant wait to move in to our new home! the staff here is so kind, generous and helpfull you will feel like family the moment you walk in the main office, the ap ... more

I lived here for 2 years and the experience was very underwhelming. I dont understand why anyone would pay $3000 for a 1BD here. Apartments at the METROPOLITAN building g ... more

Luxury rental at its finest. The place is architecturally gorgeous with beautiful modern interior design, high end appliances inside the apartments. Plenty of windows wit ... more

Claudette was a big help! She made the whole moving process a breeze, couldn't be more grateful. :)

This property is a significant upgrade from where we came from prior. The units are very nice and well taken care of. The property manager, Kate, is great to work with an ... more

In thesix months we have been here we have met many wonderful and helpful people. There are extra activities to enjoy and met people. We have not met anyone who is fri ... more

Public areas dirty. Trash always overflowing. Not enough hot water to take a shower in evening.

Melissa is great. Been here only a week, but the move-in was made easy by Melissa by clearly providing instructions on how to use the old-timey freight elevator and takin ... more

I hate this place for the people are noisy and the staff doesn't listen to the complaints they say they will take care of it and nothing. I am looking for another apartm ... more

Very pleasant and nice

I rented there over three years ago and stayed for two years so my review is for the period between 2018-2020. The amenities were nice. The apartments look nice and moder ... more

Scheduled to come in and start the process for paperwork. The day before I came in I called to verify the time , was given a time I called the day of to confirm as well . ... more

Not worth the money. You can comment please talk to us as much as you want. But there's no one here to talk to. Y'all tried to charge a pregnant diabetic to move a heavy ... more

Fui a trabajar

since replacing Windows and siding they have a mice...have called twice ..found 4 dead mice I have personally trapped 4 more.. maintenance have attempted to repair bathro ... more

Boyfriend moved in May and had to end his lease due to the military. Working on a time crunch and the bad weather we tried to get his final walk through moved a day up. M ... more

Very nice renovated apartments in a great location! The maintenance staff are always friendly and quick to help with any issues.

To expensive to leave there

Went for a visit and the grounds are so nice and clean. Office manager and maintenance are very nice and helpful. Would absolutely recommend.

It's ok

Great place to live!!!

Brand New housing. Just wished they had more apartments available.

Living at Mt. Hope Lofts was a nightmare. Paid my last months rent and somehow the leasing agent decided it was ok to rent the apartment out to someone else despite the f ... more

The application process was very smooth. Tina the property manager was great and communicated well with me. The apartment was nice and clean. Well kept landscape, and nic ... more

Always number 1 service from the staff. Well kept very clean great place to lived.

I went here three times to see some democratic individuals. However, the Pentagon in Washington is easier to get in. Lol! A very outdated communication system to contact ... more

Amazing staff. Whether you get locked out or your stove is acting weird they'll get it done in no time. Whenever it snows they clear the garage driveways asap. Everyone I ... more

Great location . Spacious rooms and nice big windows..Lots of nice and respectful people. Staff is great with communication and maintenance requests.. me and my kids are ... more

Im a prospective tenant trying to get answers to my questions for the last 3 months. I only get automated email responses from a Olivia Fici being told to look at their b ... more

Living here has been peaceful since day 1. Nice and quiet is how I like it. My son likes playing outside when its nice. Maintenance also makes sure to clear the sidewalk ... more

Nice place to live

I have lived at Westbrooke commons for a year now and have been very happy with the community. Management/maintenance is very responsive and understanding, the community ... more

Jessica was a great leasing manager for our apartments! The apartments itself had good benefits and our neighbors were nice. Best place for downtown living

My work order isnt completed

It's housing, what can you expect...paper thin walls, car getting broke into. Barely any security if any. The security patrol is laughable,But they might come before poli ... more

Fix them up

On a scale from 0 to 100 I give St. John's a solid 95. Keep up your good work. In my opinion St. John's is the leading senior living community anyone could desire in th ... more

Owner and management firm called Tarantino properties do not pay contractors after work is completed. Theres a lot of unpaid contractors . Do not to work for these people ... more

(Translated by Google) Beautiful nice place I love it (Original) Hermoso lugar agradable me encanta

Filthy, dirty, unhealthy conditions. Garbage all over property. Neighbors and neighbor hood is noisy and loud. Sorry I moved in

The owner will give the tenants a fine for the smallest thing that can be fixed if he knew how to communicate smh nasty soul