New York, NY Post Office

Every time I’ve come here I’ve received exceptional service. I wasn’t expecting it all bc of all these terrible reviews. Everyone is so helpful, efficient , quick, ... more

Want to ruin your day? Go there!

The staff is unnecessary rude and condescending.

Thanks

The staff is always friendly and helpful.......hello to the rest of the post offices.....

This people dont value your time if your going to get a passport they wasted my whole day and decided to play a power card by not sending the documents since its not ther ... more

Elizabeth at the desk was incredibly rude.

I should have listened to the reviews. Wouldn't take my packages because they didn't like the way they were wrapped. Gave me so much attitude and argument that I just wal ... more

The very ashy and dry woman with a dollar store Santa hat and plastic Christmas lights chain refused to sell me international stamps during the Christmas Holiday season. ... more

Ill just say this: 20 people in line during rush hour times when people get off work and only 1 employee at the counter. Yeah, doesnt make any sense.

Not the most joyous place I have ever seen but there was no queue and the attendant was efficient.

Yuk

This USPS locatio is disgusting and unkept. The employees are mean, harsh, and discriminatory. Today, an employee called me slow because I couldn't figure out the forms I ... more

Do not try to us usps to send package they will take your money if something lost they will not care

At 3:30pm when 15+ folks are on line they have one window open. While I was waiting the line continued to grow and snake around and around. Tried to speak to a manager to ... more

Overworked, understaffed, really unhappy employees, long lines. If you can, go to another USPS office.

great experience

Kathleen was very helpful and kind!

My package is stolen.

Worthless. Walk the extra mile for the next post office because thats what youll have to do anyway after trying to get anything accomplished at this post office. It was v ... more

It rained heavily today. My family of four got up early and called an Uber to go to apply for passports. We arrived at about 10:17, but unexpectedly the passport window w ... more

They only let you use the self service kiosk to drop off pre-paid shipping. The issue with that is the package doesnt get scanned in to show USPS has possession of the it ... more

Conveniency. Fast service.

This was the best post office experience I ever had

Since my last review the US Postal service have gone down dramatically in efficiency, quality, speed, accuracy, concern about the quality of their service. I have been i ... more

It gets busy around 3 pm

Extremely rude service at the passport desk. They should take a lesson from the actual passport office downtown or the social security office, which are both fantastic.

The post office at 128 east Broadway is horrible. They refuse to deliver packages and say attempted delivery. Everyone should report the post office to the BBB because th ... more

The worst service ever!!! I sent a package to my Mom, I am in Miami and she is in NYC at this zipcode. She is home all the time because of her health. The package was to ... more

One good teller and 1 who thinks helping a customer would be ro much trouble. Takes a break after every client. The worse

Its okay. Some days are fast and easy and then there are days that it sucks coming here . The staff should be more friendlier tho.

Horrible customer service experience at this branch! Employees are rude and act as if you owe them something, unnecessarily aggressive, create unnecessary lines. I just a ... more

Horrible attitude from the dark skin/heavyset passport lady. Unprofessional and poor customer service. I showed up early to my appointment and she treated me like I was i ... more

Poor service. No line yet they want you to wait outside the door? And no signs. Like why are you being rude? Youre getting paid. Not like anyone is asking to work for fre ... more

Here we are, the second day for our second rescheduling to have a passport, people are rude, they are not happy to work in this place, and they started to attend around 1 ... more

Dear Post Office Team, I want to express my sincere gratitude for the exceptional service and dedication you show every day. Their hard work and commitment to the communi ... more

After coming here a couple of times to ship a few items I cannot say that I had the same bad experience as other people described. I try to come here early to avoid the ... more

THIS IS THE WORSE POST OFFICE ON THIS PLANET SO GHETTO ALWAYS A LONG LINE 1 PERSON AT THE WINDOW STAFF IS RUDE AF DOESN'T KNOW HOW TO TALK OR COMMUNICATE WITH RESPECT. IT ... more

This post office does NOT open at 7:30am. They open whenever they please. I'm sure they close on time though.

Brand new USPS satellite branch across from NJT, Coach, and other carrier ticketing. Pleasant staff.

The US Post Office on 137 Street and 5th Ave is a disaster and the Employee's called out on Saturday April 6th 2024 and I arrived at 8:45 am and I stood in line up until ... more

A staff will scream at you USE YOUR BRAIN THATS WHY WE HAVE BRAIN when you ask where to put your stuff. Worst place ever. Ive heard lots of bad stories about this USPS fr ... more

The usps worker with big star in the neck is so rude and a bully!!!! Worst usps office !!!!

This location and its employees need a major intervention and retraining. The customer service here is horrible. I went in for a Mover's Guide/Change of Address Form an ... more

Worst post office in America. People inside are fine. I live in the area and they lose half of my mail. Literally thousands of dollars of stolen checks. They don't do any ... more

Very helpful and convenient. I like it Robert is very helpful