United States Postal Service

They only let you use the self service kiosk to drop off pre-paid shipping. The issue with that is the package doesnt get scanned in to show USPS has possession of the item. 3 TIMES NOW my package has gone missing/lost because it was never scanned in. Then when going back to the post office to ask what happened to my package they say all packages leave the post office. How is that possible without the package ever being scanned???? Idk if someone is stealing or what but its actually ridiculous and the staff is so rude. Do not ship your stuff from here.
Feb 27th, 2024

Jan 7th, 2024

At every post office, it seems there's a mid-career clerk who appears disheartened by serving the public, fervently wishing for the day they can retireand this location is no exception. Today's peculiar encounter unfolded as I approached the vacant teller at 9:02 am, armed with a medium-sized package. Instead of a warm welcome, the clerk promptly scolded me to join the line for the self-service machine. Perplexed, I questioned the logic of queuing for a machine when he was available and there was no line. To further confound matters, he insisted on withholding a drop-off receipt because I hadn't used the machine. Just as I turned away, he abruptly called out, handing me the receipt with a delayed "wait." Perhaps it's time for this individual to consider retirement or a transfer; dealing with the public may no longer be a suitable fit for him.
Dec 12th, 2023

Sep 30th, 2023

Update 10/06: The parcel I dropped off was eventually sorted and scanned down the line of delivery. Changed from 3-4 stars. I wasn't aware they relied on a kiosk to circumvent wait lines to scan parcels at a kiosk prior to drop-off. As all clerks were serving others, there was no way someone could inform me. The scanner is on the opposing front end of the drop-off shoot. It would have been helpful if the sign warns patrons to scan first. Wish I read the reviews before I dropped off a USPS return parcel with a pre-paid label yesterday. When I entered, it wasn't busy, but each attendant had a patron. I saw a clear door that had a sign to leave drop-offs, which I did. It seemed too simple. I would have preferred a receipt that it was received at this location at the counter. It's over 24 hours later, and I entered the tracking number, and it shows that the label was created, but it's not in the system. I'm worried. With the lack of customer service I've read about thus far, I really hope it doesn't get lost in the rabbit hole USPS in known to be.
Sep 13th, 2023