New York, NY Car Rental Agency

Great location, right next to subway stations, and great staff, Kobie was exceptionally nice, I had a small issue when returning and he resolved it quickly, and respectfu ... more

Odenel provided excellent customer service. Car was extremely clean and handled well. Won a loyal customer, will be back.

Car was clean and service was fast as usual.

Great customer service from Yvonne and Koby! They made turn in simple for an out of town family unfamiliar with the area. They even took 2 calls ahead of time to clarif ... more

Ricardo was most helpful. Amazing customer service, would recommend :)

Really great prices.

what started as a nightmare ended up great because of the amazon service of the manager Tony and Adrian! I had a minivan booked on 44th street (2 months in advance) and t ... more

It is not the usual place for Rent a car office, but the service was excellent. I rented a car for a great price.

Does anyone have an actual phone number for this location? The phone number I'm calling goes to an automated service and customer service reps who can't answer my questio ... more

the lady who attend me who I believe was 505, was super helpful and nice. I am definitely book from there whenever I am back in town.

Nikki and Taj made our road trip dreams come true! They were so helpful and so patient and we really appreciate them!!

Great job always

Terrible and rude customer service. Completely unhelpful & was met with an insane amount of hostility right from the jump. If you are unhappy with your job QUIT stop taki ... more

I recently had the pleasure of interacting with Asher, and I must say, it was a truly exceptional experience. From our initial conversation over the phone to our in-perso ... more

Very good excellent

Gustavo made the process very pleasant. FYI theres no gas stations around.

I am in charge of travel for our company and we use Passenger Van Rental & Limo Transportation for our out-of-town visitors and guests. This company has never disappointe ... more

They came to pick up the car, but they didnt give it to us. Due to the fact that the previous tenant did not return the car. They did not send us a letter, but they said ... more

My favorite rental spot! Very friendly staff. Good prices!

Alva was great and made the experience wonderful. First class

Decently quick service. The reps were nice and the price for cat rental was less than half it'd cost to uber that day (we went to long island). Well worth it for a day tr ... more

They offer electric cars, but they dont specify the chargers you can use nor the time it takes to charge. I made a reservation for an electric car and when I asked the ca ... more

Amazing service from Dawnette who went above and beyond to remind me and help me when I was stressed!

This is one of the best experiences Ive had at a rental car facility in a long time. Edwin and Richard were some of the best associates I have worked with with when it co ... more

Staff is great and location is very convenient. However, we never pay what it was made in the first agreement. They always find a way to charge you a little bit more. Any ... more

Trash business. Stay as fas away as possible, and dont waste your time here. Had to wait an hour and a half just for them to bring us the car. Horribly understaffed, I as ... more

Excellent service at pick up. Always check your bill as it could not be explained at drop off.

Do NOT use this fraudulent car rental place. I picked up a car that had 1/4 a tank of gas and brought it back with 1/2 a tank, and they charged me an extra $80 fuel servi ... more

Great rental, super easy and quick to pick up the car. Very great full service. I will definitely rent a car from them again.

Honestly great experience!! Edwin was accommodating and funny and it was probably the cleanest rental car I’ve ever gotten in the city. And the price was right. Kenny a ... more

I have only pleasant impressions. I got used to driving a small Peugeot at home, here I took a Jaguar. Everything was perfect.

I took a car here only once, a friend came to visit and wanted to quickly show him the city by car. The service is professional, everything is of the highest standard.

We pre-booked a car from home, the car was full and washed inside and out, thank you very much for the excellent service

Top class service! Greg was out to sort the lock on our boiler house really quick, done a very professional job and was very reasonably priced.

HORRIBLE experience. We were late, due to a traffic jam on the return road. We called the agency who asked us to add one more day, which we accepted, but they added all t ... more

Always professional