Buffalo, NY Bank

Angel and Justin are always exceptional and helping to go above and beyond for me. Thanks Good neighbors!!

3 people 1 is busy 2 are not So why did I stand there looking dumb for 20 minutes ?

Always a pleasant and friendly.

If I could give Zero stars, I would. I dont have an issue with M&T as a whole, just this specific branch. I went in yesterday to withdrawal money from my savings account. ... more

Awesome staff very helpful and caring.

If I could give zero star, I would. Customer service is horrible. The way they talk is not welcoming. Yall need to learn how to talk to yall customers politely. Will move ... more

They never have a notary, and even when they do have one, they usually lie and tell us that there isnt any. How can you be a bank and NEVER have a notary on sight. Bad fo ... more

This has been my bank for many years. The manager Fillip and all the staff is wonderful they go out of their way to help their clients. Unquestionably the best bank in Bu ... more

Ive banked at other Citizen Bank locations, and those other locations should take tips from these folks.. their customer service is fantastic!

Went for a second in person interview with Sharlene, arrived 20 minute before interview, waited over a half hour and then received a "candidate declined, or not moving fo ... more

They are not open till 5... Went up there at 4 n doors are locked

Super great staff. The security guard is really considerate to everyone, every day. And the people in the cubicles were both upbeat and motivational when I came in for he ... more

If you're a business owner and trying to decide whether to bring your business here ...just DON'T. Unprofessional and extremely messy. Your account will also be closed fo ... more

A lot of the older reviews may be negative. With the new management you will find this branch clean, friendly, accessible and above board.

The worst customer service of all the banks

If I could give this piece of scum bank zero I would! nothing ever works and bank atms steals your money and they do very little to accommodate you while they fix the iss ... more

Great service and very helpful staff

Easy drive thru.

Went through the drive through. Quick and Easy.

M&t bank, friendly, helpful,, and understands what the customer needs.

Don't get any worse than them. Everything is a no. They have no trust but a whole lot of fraud. They think your acct is they acct. Stop you from your own money. Superviso ... more

The worst bank ever. They have so many issue with fraud it's no trust nowhere. The worst bank I ever dealt with. Bank with them over 10 years & I still have to go in the ... more

Wasn't very nice

Attention all business owners! Please be advised to exercise caution while dealing with the branch manager Nujhath Naeema at this particular location. Our investigation ... more

Very friendly.she answer all my questions on my account.THANK YOU

Always friendly and willing to help no matter what the issue. Never leave you standing in line, always greeted with a smile or a kind word.

The fat young guy on the desk really disrespectful because I withdraw money from the bank and he throw the money through the window. When I asked him why would you do tha ... more

Crystal and staff are always very friendly and helpful. i live near the west seneca or south buffalo branch but i enjoy the customers service at this location. thanks for ... more

Unfriendly customer service. Mostly confused banker who mix things over and over. I wont go there

I think KeyBank doesnt have good weekend and evening support. The website and internet banking is not up to par with the bigger banks. Closed my account and had to go to ... more

No long waiting

Very poor service

Cesspool. Long wait times. Discusting. Puke... It took 1 minute to respond to this review. Maybe you can help people in the waiting room instead of apologizeing.

Customer service very very bad

They are not open till 5... Went up there at 4 n doors are locked

If I could Give no stars I would worst M&T in the city! I walked to atm 25 Minutes walk in the rain, supposed to close at 8:00pm got there 7:30p closed third Time they di ... more

Everyone is always so helpful and accommodating and I really appreciate their patience with me as I never have things in order when I arrive

If you get a car loan through this bank make sure you pay in 10 days they raise the late payment from 5 to 25.00 dollars.

Wouldnt bank at any other branch. Very helpful and knowledgeable staff

I highly do not recommend mortgage lending with Peter P. Zabel at Five Star Bank. Poor communication, a lack of responsiveness, accountability, unprofessionalism and it c ... more

Building conveniently located and spacious with paid parking directly across the street. At times, free parking in front of building entrance.

They scan people out of their money by taking more out of the checks there websites are misleading saying they're open to 9 but when you call 2 hours before that they try ... more

Their app is 100% impossible to use and Im very tech savvy. Got a loan for a vehicle through them and I will have to go into a physical location every month to pay my not ... more

Needed help setting up online banking, great service, fast and friendly! Great job!

Nice branch, friendly staff that go above and beyond to help its customers. Especially Personal Banker John Dibiase, very helpful.

The employees at Morton Lane Federal Credit Union go over and above helping their customers. Awesome staff...always helpful, polite and very knowledgable.

We have our auto loan through them. This year 2024 they stopped sending our monthly statements. Called several times and got different answers. Then when and if we got ou ... more