Citizens
-
6 Fountain Plaza
Buffalo, New York 14202 - (716) 855-2532
- Website
Hours
Chamber Rating
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Sarai Ortiz
3 people 1 is busy 2 are not So why did I stand there looking dumb for 20 minutes ?
Sep 29th, 2022 -
Patrick Stein
I like this branch. The manager has been great at meeting my needs. He goes out of his way to be helpful and accessible. Parkkng and getting in and out could be improved.
Oct 25th, 2021 -
Joseph Zwack
I went into this branch today to simply deposit payroll checks into my account. Payroll checks that I have been getting from a job that Ive been at for 6 years. At other branches theyve always had a difficult time with the check reader being able to read the checks but have always been able to get a manager to type in the check when the scanner fails. Today the manager at this branch would not help in anyway to process this valid payroll check and informed me it is not protocol to type the check specifications in, even though Ive had a variety of branches successfully depositing these checks for me for six years. Ive been a citizens customer for almost ten years and o seem to get worse service as time goes on and am highly considering banking elsewhere. The branch number is 145, the manager was arrogant and not at all helpful in this situation.
Oct 5th, 2021 -
Kevin Thompson
Waited an hour for a notary. Worker told me it would be a few minutes. Was very disappointed since my process only took less than 5 minutes. I was there until after they closed. Never going there again.
Feb 6th, 2021 -
Spencer Meara
I was promised a $200 bonus just got opening up an account within 90 days. 100+ days later they said no such promotion existed at that time... I was literally in the branch and spoke with them. Stay away
Nov 15th, 2020
About
Citizens
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Questions & Answers
Q What is the phone number for Citizens?
A The phone number for Citizens is: (716) 855-2532.
Q Where is Citizens located?
A Citizens is located at 6 Fountain Plaza, Buffalo, New York 14202
Q What is the internet address for Citizens?
A The website (URL) for Citizens is: https://locations.citizensbank.com/ny/buffalo/6-fountain-plaza.html
Q How big is Citizens?
A Citizens employs approximately 20+ people.
Q What days are Citizens open?
A Citizens is open:
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 4:00 PM
Q How is Citizens rated?
A Citizens has a 3.3 Star Rating from 10 reviewers.
Hours
Ratings and Reviews
Citizens
Overall Rating
Overall Rating
( 10 Reviews )Sarai Ortiz on Google
3 people
1 is busy
2 are not
So why did I stand there looking dumb for 20 minutes ?
Patrick Stein on Google
I like this branch. The manager has been great at meeting my needs. He goes out of his way to be helpful and accessible. Parkkng and getting in and out could be improved.
Joseph Zwack on Google
I went into this branch today to simply deposit payroll checks into my account. Payroll checks that I have been getting from a job that Ive been at for 6 years. At other branches theyve always had a difficult time with the check reader being able to read the checks but have always been able to get a manager to type in the check when the scanner fails. Today the manager at this branch would not help in anyway to process this valid payroll check and informed me it is not protocol to type the check specifications in, even though Ive had a variety of branches successfully depositing these checks for me for six years. Ive been a citizens customer for almost ten years and o seem to get worse service as time goes on and am highly considering banking elsewhere. The branch number is 145, the manager was arrogant and not at all helpful in this situation.
Kevin Thompson on Google
Waited an hour for a notary. Worker told me it would be a few minutes. Was very disappointed since my process only took less than 5 minutes. I was there until after they closed. Never going there again.
Spencer Meara on Google
I was promised a $200 bonus just got opening up an account within 90 days. 100+ days later they said no such promotion existed at that time... I was literally in the branch and spoke with them. Stay away
Overall Rating
Overall Rating
( 10 Reviews )Write a Review
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